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Lucky Vitamin

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 2,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

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Colorado
1 review
0 helpful votes
Follow Kim H.
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Lucky Vitamin carries a product my husband requires for health reasons. Cannot find in stores, product ranges from $10 to $15 per box on Amazon and other websites. Lucky Vitamin offers this product for $6.99 consistently. I always receive free shipping because my order is over $25. Instant order confirmation via email and continued email communication during shipping process. I have ordered several times and have never had an issue.

Date of experience: February 5, 2018
France
1 review
0 helpful votes
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I ordered from lucky vitamin for the first time. Loved there great range of products, easy to find things and place an order and great prices. Would definitely recommend.

Date of experience: February 5, 2018
New York
2 reviews
0 helpful votes
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Love Lucky Vitamin
February 6, 2018

They have great prices on my favorite fabric softener, Mrs. Myers, and their website is very easy to use!

Date of experience: February 5, 2018
Ohio
1 review
0 helpful votes
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Giant Eagle charges 4.99 for one bag of Emmy's Organic Coconut Lemon Cookies. I am glad that you haven't marked them up that way. This means I can get more than one bag a week.

Date of experience: February 4, 2018
Japan
1 review
0 helpful votes
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Thn
February 5, 2018

Excellent service. Love the way they send and in time. I like items included and discounts. Service too good

Date of experience: February 4, 2018
Singapore
1 review
0 helpful votes
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So far this website has had the best collection of natural, organic and vegan products that cannot be found on other websites. I love the layout of the website which makes it easy to navigate. The products are also more appealing because the prices are usually lower than if I were to buy them from another online retail store.

Date of experience: February 4, 2018
New York
1 review
0 helpful votes
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Best products ever!
February 5, 2018

Luxurious and healthy living made affordable! Live each day as if you were in a spa... be good to yourself and your pets!

Date of experience: February 4, 2018
Colorado
1 review
0 helpful votes
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ON HOLD FOREVER
February 3, 2018

Was on hold for almost an hour, then someone answered and then immediately HUNG UP! Unbelievable! Sent an email asking for a call back; never got a call back

Date of experience: February 3, 2018
Washington
1 review
0 helpful votes
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It is great to find the products I like as well as clicked on the item in my previous order in email, pulled it right up for a re-order. Now I am trying out the text remindeer!

Date of experience: February 3, 2018
North Carolina
4 reviews
0 helpful votes
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Good prices!
February 4, 2018

I'm surprised how many nutritional and food items are available at Luckyvitamin.com cheaper than local stores and other websites.

Date of experience: February 3, 2018
Virginia
1 review
0 helpful votes
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Payment options
February 4, 2018

I was having a terrible time putting together my order because the process was so very slow. I've been working on this order for a few days and was using Internet Explorer. I had completed it early this morning before just shutting down the computer. When I went to complete it, my order had disappeared. I then used Google and put together the order in a relatively short period of time. That was great.

I wanted to use your company because, besides the products, you also listed Paypal as a payment choice and that's my preference when shopping online. However, that is not the case even though the icon is still listed on your site.

Otherwise, I am happy with my selections.

Thanks

Date of experience: February 3, 2018
Texas
1 review
0 helpful votes
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Great prices!
February 4, 2018

They have the lowest prices for the teas, sugar-free items I order. The packaging is usually haphazard, but they have sent replacements for broken items promptly.

Date of experience: February 3, 2018
Mexico
1 review
0 helpful votes
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The best Sitejabber Reviews are typically helpful and describe a personal experience you have had with a website or business. A good rule of thumb might be to ask yourself, Would I find this review useful?

Online Business Reviews can be a review of the services or products being offered by a particular website, but it can also review the content of the site (say, a news website or a website with funny videos). Basically, you can review anything that has a website.

Date of experience: February 2, 2018
Colorado
1 review
0 helpful votes
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It takes me over an hour to place an order that should take 15 minutes. You cannot change quantities in the cart. I had to delete product and go find it and add it again.
This is just ridiculous. Cart takes 3 minutes to update if you can change quantity. I dread ordering from Lucky Vitamin. Takes forever to get orders delivered. Other companies take 1-3 days. Something is always on backorder.

Date of experience: February 1, 2018
Australia
1 review
0 helpful votes
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The first shipment took a month to arrive, however this time I went with DHL and have been informed it should take 9-11 days. The product itself is genuine and absolutely delicious... and is cheaper to order from Lucky Vitamin in the USA than from a distributor in Australia, postage taken into account.

Date of experience: February 1, 2018
Washington
1 review
0 helpful votes
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I'm sad that all the coupons available are only for new customers -- I wish there were better coupons/discounts available for returning customers. Also, I think it's lame that the lucky vitamin points expire so frequently -- so someone like myself who doesn't order regularly get's jipped. I've been ordering from Lucky Vitamin for years, but I have never been able to redeem points because of how quickly they expire.

But there are a few things I do prefer ordering from Lucky Vitamin, especially if I've got $50 worth of stuff I need. So I grudgingly come back

Date of experience: February 1, 2018
Nebraska
1 review
0 helpful votes
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Totally satisfied
February 2, 2018

No issues basically carries all the brand names that we like at a discounted price. Free shipping is a bonus that we appreciate.

Date of experience: February 1, 2018
California
1 review
0 helpful votes
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I Feel Lucky Today!
February 2, 2018

I love shopping here because of the huge variety of quality organic vitamins at such incredible savings! Shipping is always free for me because I buy it all at once. Last order should have been $107 but was only $68 for 5 items! There is no better place to shop for vitamins in my opinion.

Date of experience: February 1, 2018
Indiana
1 review
0 helpful votes
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Completely satisfied
February 1, 2018

Completely satisfied is what I call Lucky vitamin. Ive been using this site for well over 10 years and Im always very happy. If there is an issue it is solved by customer service pleasantly. I like the coupons and savings. I like that the products are always top-of-the-line. I got hooked on Lucky vitamin from my daughter, from there I told my sisters and now we all use it. You have saved us a lot of money Lucky Vitamin. Thank you.

Date of experience: January 31, 2018
Tennessee
1 review
0 helpful votes
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Great Organic Products
February 1, 2018

So nice to find a place that sells good quality and different organic products! I just wish they were connected through PayPal for payments! :)

Date of experience: January 31, 2018