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Lucky Vitamin has a rating of 3.7 stars from 2,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.
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Great prices and discounts, very good range or different products. I made my first purchase today and the site is very clear and easy to use.
Shipping rates were rather high. I do wish that Lucky Vitamin would offer free shipping or a more discounted shipping like flat rate shipping to Hawaii.
Good prices with the discount voucher. Website good info' and layout. Yet to receive goods so cannot fully review yet.
I have been a customer of Lucky for 4 years now... They sent me a few full size products to try out last year because my BF and I were ordering monthly which was amazing! They sent me Garden of Life RAW Protein and I was blown away and have been ordering it ever since. This product has changed my life and Lucky just sent it to me to "try out". Amazing customer service too and shipping is typically less than 7 days.
Hulled Barley I purchased was good quality and good price. Delivery time as mentioned. Hence repeating order
Thank you for offering wonderful pricing to allow my family to afford healthier options. Purchased Mrs. Meyer's dish soap and dish washer packs.
Give better instructions on how to purchase items wanted to purchase. It has taken 30 minutes going round in circles. Make it simple to purchase.
TERRIBLE BEYOND AWFUL SERVICE. I place an order over a week ago via phone and called to see where my product was. I was just informed my card was declined for some reason and therefore the product did not ship. I am amazed since I have several other cards I could have used HOWEVER I was not informed at the time of placing order there was an issue. As a matter of fact I was told the order was placed. Nor was I sent an email or given a call back. Instead my dog who is ailing is without something I could have gone to the store for. When I called to complain all I was told was that I should place another order... no apologies, nothing to make up for this disaster. HATE THIS COMPANY AND THEIR ATTITUDE... BEWARE!
VERY POOR CUSTOMER SERVICES. DID NOT RECEIVE MY ORDER IN OVER A YEAR AND THEY DID NOT WANT TO REFUND ME MY MONEY. TRACKING INFORMATION SHOWED THE ORDER WAS NEVER SHIPPED AND PREVIOUS REP ADVISED ME THAT THEY NO LONGER CARRIED MY ORDER BUT YET THEY DID NOT WANT TO GIVE ME MY MONEY.
DO NOT ORDER FROM THEM. WHY ARE THEY STILL IN BUSINESS. NEVER RECEIVED MY ORDER AND ALL THEY DO IS COME UP WITH EXCUSES. AGAIN DO NOT ORDER FROM THEM...
ZERO stars. Customer Service HORRIBLE! Shipping dept. is so disorganized, shipping time is UNACCEPTABLE! After a rediculous waiting time I opened a good size box with 1 small bottle of water flavor drops. My paid for purchase was items totaling almost $120.00! I call and did not get one word as to why
Worst customer support ever. Waiting forever for my order to be shipped (3 weeks now). Contacted support about that, but they never answer my questions.
Stay away from that store!
All you buyers from outside USA please dont buy from Lucky Vitamin as your order will never reach you and that order will be active on the account but you will come to know its been cancelled after you follow up with them they are running a scam they will refund your product price and will never pay back your shipping your shipping cost will e used to run their discounts offers so please be careful they are running a scam they robbing the shipping money from outsiders and using the same money to match their discount losses, I have been a victim of their scam you guys be-careful.
Looking for John Master's Hair Products, some listed as being 50% off or more. The prices seemed fairly high, so I checked the actual John Master's website. Same exact price! No way I'd shop here again. Don't be deceived by false marketing! This will catch up with them at some point.
We've been ordering (domestically) repeatedly for well over a year now and, although their shipping is 1-2 days slow and almost always with something on backorder, we've never had the first problem with LuckyVitamin. We like everything about them. Given the comments below, go figure. Nashville, TN
Absolutely TERRIBLE if you are ordering overseas. They are very sneaky about "telling you without telling you" that if you are ordering internationally you may have to pay EXTRA for customs if you don't choose the "right" shipping option that includes customs cost. Then they hide behind their policies when you contact them about it leaving you with the option of coughing up the extra money OR canceling the order, BUT if you cancel the order you are still going to be charged taxes and shipping fees so you'll lose money without the benefit of having the product you ordered. Absolute crooks.
Not honest, and no luck with their customer service, and no satisfaction.
Do not order from Canada as you will be hosed!
The website doesn't make clear that if you ship to Canada, you will pay shipping AND, when you pick the item up, duty and shipping a second time. I just paid more than $24 dollars to receive a $49 order. I won't be using Lucky Vitamin from Canada again.
I order some vitamins thinking I was going to save £5, it was free delivery which it was a bonus. But I waited for ages to get it and could not get it as I needed to pay custom! Which it was more expensive that my vitamins paying an extra £15 more that I would pay in boots they basically rob me. I would not recommend this website to anyone!
Answer: No it does not unless you started it from a powder and depends what you mix it with. Should be ok, if does not get too hot.
Answer: Yes, always genuine products and always fresh dates. Never had a problem in 10 years.
Answer: It takes between 3 to 7 days to received and sometimes due to the covid could be longer but you should received and you trace your order with your tracking packing slip
Answer: I had that problem once but the website was not down. I called their number and they promptly sent me a replacement. Their website is up today.
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