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Lucky Vitamin

3.7

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Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 2,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

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Washington
1 review
0 helpful votes
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Great prices
August 31, 2017

Great prices and discounts, very good range or different products. I made my first purchase today and the site is very clear and easy to use.

Date of experience: August 30, 2017
Hawaii
1 review
0 helpful votes
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Shipping rates were rather high. I do wish that Lucky Vitamin would offer free shipping or a more discounted shipping like flat rate shipping to Hawaii.

Date of experience: August 30, 2017
GB
1 review
0 helpful votes
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Easy to use website
August 31, 2017

Good prices with the discount voucher. Website good info' and layout. Yet to receive goods so cannot fully review yet.

Date of experience: August 30, 2017
California
1 review
0 helpful votes
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Fantastic
August 30, 2017

Every thing went as smooth as clockwork. The prices were outstanding and the ordering went without a hitch.

Date of experience: August 30, 2017
New York
1 review
0 helpful votes
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I have been a customer of Lucky for 4 years now... They sent me a few full size products to try out last year because my BF and I were ordering monthly which was amazing! They sent me Garden of Life RAW Protein and I was blown away and have been ordering it ever since. This product has changed my life and Lucky just sent it to me to "try out". Amazing customer service too and shipping is typically less than 7 days.

Date of experience: August 29, 2017
New Jersey
1 review
0 helpful votes
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Hulled Barley I purchased was good quality and good price. Delivery time as mentioned. Hence repeating order

Date of experience: August 29, 2017
Wisconsin
1 review
0 helpful votes
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Thank you for offering wonderful pricing to allow my family to afford healthier options. Purchased Mrs. Meyer's dish soap and dish washer packs.

Date of experience: August 29, 2017
California
2 reviews
1 helpful vote
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Computer
August 30, 2017

Give better instructions on how to purchase items wanted to purchase. It has taken 30 minutes going round in circles. Make it simple to purchase.

Date of experience: August 29, 2017
South Carolina
1 review
2 helpful votes
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Awful
August 22, 2017

TERRIBLE BEYOND AWFUL SERVICE. I place an order over a week ago via phone and called to see where my product was. I was just informed my card was declined for some reason and therefore the product did not ship. I am amazed since I have several other cards I could have used HOWEVER I was not informed at the time of placing order there was an issue. As a matter of fact I was told the order was placed. Nor was I sent an email or given a call back. Instead my dog who is ailing is without something I could have gone to the store for. When I called to complain all I was told was that I should place another order... no apologies, nothing to make up for this disaster. HATE THIS COMPANY AND THEIR ATTITUDE... BEWARE!

Date of experience: August 22, 2017
South Carolina
1 review
2 helpful votes
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DON'T PURCHASE AT ALL
August 21, 2017

VERY POOR CUSTOMER SERVICES. DID NOT RECEIVE MY ORDER IN OVER A YEAR AND THEY DID NOT WANT TO REFUND ME MY MONEY. TRACKING INFORMATION SHOWED THE ORDER WAS NEVER SHIPPED AND PREVIOUS REP ADVISED ME THAT THEY NO LONGER CARRIED MY ORDER BUT YET THEY DID NOT WANT TO GIVE ME MY MONEY.

Date of experience: August 21, 2017
Italy
1 review
2 helpful votes
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Scam artist
August 20, 2017

DO NOT ORDER FROM THEM. WHY ARE THEY STILL IN BUSINESS. NEVER RECEIVED MY ORDER AND ALL THEY DO IS COME UP WITH EXCUSES. AGAIN DO NOT ORDER FROM THEM...

Date of experience: August 20, 2017
Massachusetts
1 review
2 helpful votes
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ZERO stars. Customer Service HORRIBLE! Shipping dept. is so disorganized, shipping time is UNACCEPTABLE! After a rediculous waiting time I opened a good size box with 1 small bottle of water flavor drops. My paid for purchase was items totaling almost $120.00! I call and did not get one word as to why

Date of experience: August 9, 2017
Switzerland
1 review
4 helpful votes
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Stay away
July 10, 2017

Worst customer support ever. Waiting forever for my order to be shipped (3 weeks now). Contacted support about that, but they never answer my questions.
Stay away from that store!

Date of experience: July 10, 2017
India
1 review
4 helpful votes
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All you buyers from outside USA please dont buy from Lucky Vitamin as your order will never reach you and that order will be active on the account but you will come to know its been cancelled after you follow up with them they are running a scam they will refund your product price and will never pay back your shipping your shipping cost will e used to run their discounts offers so please be careful they are running a scam they robbing the shipping money from outsiders and using the same money to match their discount losses, I have been a victim of their scam you guys be-careful.

Date of experience: June 30, 2017
Vermont
1 review
2 helpful votes
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Looking for John Master's Hair Products, some listed as being 50% off or more. The prices seemed fairly high, so I checked the actual John Master's website. Same exact price! No way I'd shop here again. Don't be deceived by false marketing! This will catch up with them at some point.

Date of experience: June 21, 2017
Tennessee
1 review
1 helpful vote
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We've been ordering (domestically) repeatedly for well over a year now and, although their shipping is 1-2 days slow and almost always with something on backorder, we've never had the first problem with LuckyVitamin. We like everything about them. Given the comments below, go figure. Nashville, TN

Date of experience: June 15, 2017
GB
1 review
3 helpful votes
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TERRIBLE
June 12, 2017

Absolutely TERRIBLE if you are ordering overseas. They are very sneaky about "telling you without telling you" that if you are ordering internationally you may have to pay EXTRA for customs if you don't choose the "right" shipping option that includes customs cost. Then they hide behind their policies when you contact them about it leaving you with the option of coughing up the extra money OR canceling the order, BUT if you cancel the order you are still going to be charged taxes and shipping fees so you'll lose money without the benefit of having the product you ordered. Absolute crooks.

Date of experience: June 12, 2017
Canada
1 review
3 helpful votes
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Not honest, and no luck with their customer service, and no satisfaction.
Do not order from Canada as you will be hosed!

Date of experience: June 5, 2017
Washington
1 review
4 helpful votes
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The website doesn't make clear that if you ship to Canada, you will pay shipping AND, when you pick the item up, duty and shipping a second time. I just paid more than $24 dollars to receive a $49 order. I won't be using Lucky Vitamin from Canada again.

Date of experience: May 31, 2017
GB
1 review
2 helpful votes
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All lies
May 26, 2017

I order some vitamins thinking I was going to save £5, it was free delivery which it was a bonus. But I waited for ages to get it and could not get it as I needed to pay custom! Which it was more expensive that my vitamins paying an extra £15 more that I would pay in boots they basically rob me. I would not recommend this website to anyone!

Date of experience: May 26, 2017