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LovelyWholesale Reviews Summary
LovelyWholesale has a rating of 2.2 stars from 1,214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LovelyWholesale most frequently mention customer service, tracking number and post office. LovelyWholesale ranks 17th among Wholesale Clothing sites.
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I placed two orders, one on Sept 17 and the other on Sept 23. The very inexpensive order from Sept 23 has shipped and is almost to me. However, it seems the order on Sept 17 has DISAPPEARED in their system! And of course the missing order was expensive! Every time I submit a ticket or send an email they respond with the tracking number of the second order. They are obviously trying to scam me out of money for the first order. I am so aggravated because there is no way to speak to someone on the phone and the emails keep going in circles about the second order! It's been two weeks and nothing. I have no idea what to do at this point.
This company is just like "Wholesale7" I ordered 11 items, 3 days before they were shipped I contacted them and ask could I change some sizes on a few items? China is 13 hours ahead of America; when they did reply to my ticket, thinking they would have put a hold on the shipment until we have straightened out the situation, they shipped them out, knowing I wanted to change some things. They seem like they are quick to respond to tickets when doing business, but once they have gotten your money the response to your ticket is delayed. When recieving items, I called and told them about wanting to exchange on sizes, so they inform me about doing a complete reorder because it would be quicker and that once they got the items that I sent back I would get a full refund. So I did, as of now it has been a total of 21 days since I had return items and they said items have been recieved; but still no refund.
So I ordered two sets of 6 items and one set of the 6 items I sent back with no refund; let alone the clothing I sent back.
Above all be careful when ordering on any site out of China, because the items are nothing like that of which the picture they present, it's like they are imitating other company clothing with less quality material and the Jean's or denims are most definitely not what they present. The holes in Jean's, buttons or material or not that of which is showed in the picture that they present.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I bought 2 jumpsuits for my birthday. 1 of them the legs were too long and the sleeves too short. The other I couldn't even get on.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
Don't even chance shopping here. I've been told my stuff was returned to sender, that it is was on its way back to me. Now it's still Mia. When I've live chatted numerous times they say it's was delivered and talk to local post office. They send a list of tracking info that makes no sense. When I try tracking it w/#, no record found. Sooo pissed.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
Please do not buy from here. I bought $70 ripped jeans and they arrived completely different than what I expected they were very very dark when I ordered light it was not jeans it was leggings with holes and the denim was a complete fake.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I have tried to contact them multiple times because I have not received half of my order (after waiting 2 1/2 months, the tracking number says it was delivered when it was not), I have tried to contact them over a week ago and still nothing. The prices are way to high for the quality you get I recommend just shopping off Shein or Aliexpress.
Horrible website
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
Didn't receive my items I guess due to COVID, but when I asked for a refund it was returned with out questions. I will try to order more stuff at a later time
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
DO NOT order from these people. Just received order of 3 short sets, very cute on site but they actually awful. Cheaply made n the worst fabric ever. Do not order no matter how cute it looks. Trust
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I paid to receive my order within 12-15 days on 8/23/2020-I still have not received it. Ticket T*******791. This is unacceptable. They keep blaming the shipping partner. The tracking number has not been updated since 9/14/2020. I contacted USPS and they are waiting on the shipping partner to send them the package. Every time I contact LovelyWholesale is the same garbage(sending tracking numbers that tells you nothing).
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I ordered and cancelled the same day. After reading the reviews, I decided to cancel while my payment was still pending. I sent a chat request to cancel, they gave me some lie about escalating it to cancel and I would receive a email. Why would you need to escalate a cancellation it makes no sense that was the first red flag. Then I NEVER got a email and I NEVER got the cancellation as promised and they NEVER refunded me. This was my first time ordering and after reading the reviews and the scam to steal my money claiming it was already processed it is some bull. First of all Paypal will notify you once the refund is processed, I have a business account with Paypal I know the process. Secondly the good reviews are scams no one is happy and received there package in 2 weeks people are saying 2 months and they are not getting the product that was advertised. My issue is my money, I am disputing since they are scamming to steal I would have never got a refund from them. Thank god Paypal is taking care of it. DO NOT ORDER FROM THEM THEY STOLE MY MONEY. NEVER CANCELLED OR REFUNDED MY ORDER.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I just open my online boutique and I placed a big order with them back in July. I received my shipment in August, which was fine because I was not launching my boutique until September. When I opened the box and reviewed what I ordered, their were items missing. I ordered 60 items and only received 48, I reached out to them about sending me the items that were missing in the shipment. They advised they will look into it and for me to send pictures. I sent them the pictures of items that were not received and what I had ordered. It took them over a week to respond back saying " your order was fulfilled and to have a nice day". Long story short I went back and forth with them for over a month. All I wanted was the items that wasn't in my order or just refunded me back them items. They ignoring me and telling they would research the issue again but 4/5 days later they would send me the same response. I will not order from them again because the customer service sucks, and they didn't even try to accommodate for the missing items. If you were out of stock, communicate that and give me the option of what I would like to do. You don't wait days later and say you got your order when clearly I didn't get my entire order. I spent my money for items and I did not receive all my items. So that's basically STEALING!
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
My money was taken out of my account yet this company says that the order was cancelled I have been trying to contact anyone from the customer service department and cannot reach anyone to speak with the matter $123 was taken out of my bank account and I have no way to retrieve my money do not use this company
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
Wig that arrived us not what I ordered! Looks like an old granny wig! What a joke. Never ordering from here again.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I ordered from this company twice so far, the first time i did a DENIM haul and was amazed at how the denim was really authentic(I expected stretch material) The second time I ordered Fall items to review. Both times i realize that the quality isn't the best but you get what you pay for its VERY inexpensive, by it being china based you def will receive that polyester stretchy type of material for MOST items, and for many of their items you HAVE TO SIZE UP! This store is def a hit or miss. CHECK OUT MY REVIEW ON YT (SIMPLY MZ KIRA)
Hello dear customer,
Thanks for your shopping with lovelywholesale and your feedback^_^
We are very glad that you like our product and are satisfied with us.
Looking forward to the next cooperation with you.
Best regards
LovelyWholesale Customer Service
I ordered a couple swimwear and a jeans dress which I love so much. Im actually satisfied with the dress. I received a small underwear for one of my swimwear, I emailed the company, they responded quickly, the customer service was excellent and I received a part of my money back. Im satisfied and will be ordering again. All the way in Jamaica.
Hello dear customer,
Thanks for your shopping with lovelywholesale and your feedback^_^
We are very glad that you like our product and are satisfied with us.
Looking forward to the next cooperation with you.
Best regards
LovelyWholesale Customer Service
Do NOT order from this site. Your order will take forever to get to you. The clothes look NOTHING like the pictures. Unbelievably ugly and cheap and completely inaccurate sizes. Communication is absolutely horrible. I've filed a dispute with my bank for fraud since you literally can not get a hold of anyone!
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
This company just got me for $1,028.64. My items was never shipped to my address and they will not refund or reship my items. I will be contacting the Better Business Bureau for a full investigation. In my opinion signature should be required for delivery. I was left out side somewhere I guess.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I put two orders in on August 10th my orders are still saying preparing I want ny money I need refund
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I purchased 2 item from them. I never received it, it showed it was delivered but wasn't I will never purchased anything else from them
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I placed 2 big orders received nothing! Quick too take your money from your bank account I try reach out to the seller multiple times that I want a refund still No response they should take down the whole website. I wish I would read the reviews before I order it's not LovelyWholesale! It's a faud wholesale!
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
From the business
We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service