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The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Let me start off by saying I love my halloween lotus leggings! I got a bunch of compliments on them. They are stretchy and comfortable. I am a size 5 in jeans and got the medium size... they were a little lose on me so I would suggest getting the medium if you are size 7 and up. I have long legs and they were a great length for me so weather you are short or tall they should fit your length! They took about 2 weeks to arrive which was hard because of how anxious I was to get them but once I got them I was very pleased with my purchase. Also lotus leggings is almost always doing a sale so that is an extra bonus!
I am a first time shopper with Lotus Leggings and I have to say while I was shocked originally at the wait time on shipping (didn't know they were coming from China) customer service answered my questions and got me a tracking number as soon as I asked. As for the Leggings themselves I have worn one pair so far and LOVE them. I purchased according to the size chart listed on the website and they fit perfectly. I am a bigger woman who is in the process of slimming down (-45lbs so far) and I have no issues with the fit. Super soft material and I do not feel like it was see through at all when stretched across my rear-end or thighs. I got a ton of compliments yesterday when I wore them. I plan on ordering again!
Dear Brandy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I am what they call a gym rat and I am always looking for new leggings! Most places either have boring plain Jane or are expensive for awesome
Patterns but lotus gvies you the patters, the quality, and the price you want EVERYTIME! Plus their promotion are sick and come out every week. Strongly recommend!
Dear Lisa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
So happy with the leggings I purchased from LOTUS LEGGINGS! The colours and styles are amazing!
Shipped to Aus pretty fast too!
Will definitely buy from them again!
Dear Michelle,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I purchased 2 pairs of Lotus Leggings to try out. I was a little nervous b/c they shipped from china but I received my order within 14-21 days. The material is soft and comfortable. They wash well too! I'm only 5'3 so the waist is a little high on me but they still look good. I would definitely recommend them and I plan on buying more! I LOVE the patterns!
Dear Batsheva,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I LOVEEEEE LOVEEEEE MY LEGGINGS! They are so comfortable and soft. They go with any thing and definitely meant for the go, when you just need to go to the store or run an errand.
Dear Gladys,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I love the designs, however, one pair did not fit right so I needed an exchange. If you look at their FAQs it says you have 30 days to return or exchange but if you email them and you only have 7 days from the delivery date. Therefore, I am stuck with a $30 pair of leggings that don't fit. The shipping also takes forever and you can't track your package. I won't be purchasing from here again.
I love my leggings! I purchased 4 after finding a facebook ad with a promo code for a discount. I was sad that it took over 2 weeks to get them though. Having to wait for it to come all the way from China did suck. I did like that I could ask for my tracking information though. The quality was better than I thought it would be and they are comfortable. My favorite part is the designs! Overall, I love them!
Dear Erin,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at [email protected].
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Worst company i have dealt with in my life! Had to chase up for MONTHS and never ended up getting the goods. They keep promising and never providing proof of the goods being sent. They ignored my emails and even blocked me on facebook! They are a fraud, please do not buy from them and make sure you share so other people do not get stolen from. Luckily my credit card company were able to help. DO NOT BUY FROM LOTUS LEGGINGS! THEY ARE FRAUDULENT!
Dear Monica,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at [email protected].
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I love Lotus Leggings. Tonnes of variety and choice. For those complaining about ship times and quality - I don't understand. For the price you're paying and where they are coming from, both of those are totally reasonable to me. I'm a repeat customer of leggings and dressings and I'm not stopping anytime soon.
Dear Caitlin,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
The shipping was a little slow, with little input from carrier even when asked, but it's expected to be slow coming across the ocean. The product itself is pretty flawless. I'll be buying again!
Dear Crystal,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at [email protected].
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I bought the chesire cat leggings and I am not satisfied of the ba quality of my leggings that were already with some thread coming out after i washed it before using them. For that price they should have been lasted a way longer not being already old after the first handwash before using them. Not satisfied at all.
"Dear Alba,
Thank you so much for your review!. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. We are constantly in contact with the supplier about the quality changes to make sure issues like this will not happen again. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team
Leggings are super cute! I like the fit, fabric feels great, and the designs are amazing! Not sure about their longevity, don't seem like the sturdiest of leggings, but damn they look good! XD
Dear Natasha,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at [email protected].
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
What fun and unique styles! Great selection that is updated all the time!
Dear Chelsey,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I bought 3 pairs of leggings and am absolutely in love with them. Only issue was the very long wait for them. I believe it was close to 2 months. But other than that issue, I have no other complaints! I love them all!
Dear Melissa,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at [email protected].
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Absolutely love my Lotus leggings, and choosing which ones I would get to start with was the hardest of all! Now I just want to buy them all, especially the mermaid leggings, I think i'm going to have to have them in every colour! Such a great price, lots to choose from, and very eyecatching. Would recommend to everyone
Dear Laura,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I purchased four pairs of leggings, they are all amazing and I was so happy to receive them but one pair had faulty stitching on the outside leg seam and after wearing them one split in the crotch. The other two a perfect.
Dear Angela,
Thank you so much for your review! We're glad you're enjoying our unique designs and welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. We are constantly in contact with the supplier about the quality changes to make sure issues like this will not happen again. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. Please reach out to us at [email protected] with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Sincerely,
The Lotus Team
I love these leggings. I wear them all the time. However I will say that the fabrics vary by style, the colors fade if you have bigger thighs, (when the pants stretch I mean), they slip down sometimes, and shipping takes a month. That being said though, I have 9 pairs and will be buying more. I love the colors and comfort!
Dear Kristen,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at [email protected].
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I ordered a 4 pack of unicorn leggings for my unicorn obsessed sister. I had them sent to my house and then sent them to her. The fabric was so amazing that I promptly ordered some for myself. Plus, the shipping was fast and there are always deals. A+ in my book!
Dear Lacey,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I've seen alot of ads on Facebook for these leggings and finally caved. I'm glad I did. I love the feel, though I kinda feel I got a size too big. But I am in love with the designs and how many choices there are! I wore them all day and got lots of compliments.
Dear Desirae,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


Dear Danielle,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at [email protected].
Thank You for being part of the lotus family
Sincerely,
The Lotus Team