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LookByFare

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 8th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
This company does not typically respond to reviews

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8,746 reviews

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California
1 review
0 helpful votes
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New airline
July 22, 2023

This is my 1st time with this Airline. I can't wait to see how everything goes.

Date of experience: July 22, 2023
Illinois
1 review
0 helpful votes
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Rápido y fácil bueno lo recomiendo hasta ahora. Buena experiencia

Date of experience: July 21, 2023
New York
1 review
0 helpful votes
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Flight booking
July 21, 2023

Very well and thorough! I didn't have any trouble figuring things out at all!

Date of experience: July 21, 2023
Illinois
1 review
0 helpful votes
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Good
July 21, 2023

Good and easy booking my ticket to Orlando thank you

Date of experience: July 21, 2023
Mississippi
1 review
0 helpful votes
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1st time using lookbyfare
July 21, 2023

So far so good. They have sent me several emails with confirmation

Date of experience: July 20, 2023
Ohio
1 review
0 helpful votes
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Trip
July 20, 2023

Able to schedule my trip fast. Easy to access. Happy with it.

Date of experience: July 20, 2023
New Jersey
1 review
0 helpful votes
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Easy
July 20, 2023

Three click and I was done. Checkout was simple. Easy to navigate.

Date of experience: July 20, 2023
Colorado
1 review
0 helpful votes
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Smooth
July 19, 2023

Easy to book the flight - transparent communication on my requested flight!

Date of experience: July 19, 2023
Canada
1 review
0 helpful votes
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Good
August 18, 2023

...

Date of experience: July 19, 2023
Mexico
1 review
0 helpful votes
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Muy buena experiencia
July 19, 2023

Fue util y muy rapida la respuesta para solucionar mi problema

Date of experience: July 19, 2023
North Carolina
1 review
0 helpful votes
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Mala
August 17, 2023

La verdad hice esta compra con miedo, ya que una hora después de haber comprado los vuelos me entra una llamada de esta agencia diciéndome que tengo que pagar $90 usd más porque el vuelo subió y yo les dije que no aceptaba y me indicaron que tenía que hacerlo o me cambiaban la fecha del vuelo, lo cual tampoco es correcto, entonces les dije que me cancelaran el vuelo que ya no lo quería y el asesor de la línea me dijo que si lo cancelaba me iban a descontar $120 usd de taxes y los iba a perder. Me parece una forma muy deshonesta de venderle a un cliente. Finalmente ese asesor me colgó la llamada.

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
Virginia
1 review
0 helpful votes
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Great experience!
July 18, 2023

I look at different sites for an airplane ticket. I found this ticket from Norfolk, Virginia to Austin,Texas

Date of experience: July 18, 2023
O.R.M. T. LookByFare Rep
over a year old

Dear Ross

Thank you so much for taking the time to share your feedback! We are delighted to see you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Pennsylvania
1 review
0 helpful votes
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Site info unclear
July 17, 2023

Website not intuitive. Could be easier to use and directions clearer.

Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
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Good customer service
August 16, 2023

Great customer service! Still disappointed in extra charges that do know show right away when starting your purchase.

Date of experience: July 17, 2023
Michigan
2 reviews
0 helpful votes
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No relief!
August 16, 2023

My credit card was declined and they kept hounding me for payment. Can't pay if the card is declined. I told them that for 3 days. They called like 20 times a day and left emails 2 to 3 times a day. Finally a young man cancelled the trip after my 3rd call to them!

Date of experience: July 16, 2023
Canada
1 review
0 helpful votes
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So so
August 16, 2023

Why would a flight originating in Canada and terminating in Canada booked by a device with an IP address located in Canada, give me pricing in USD? Disclaimer at the very bottom of the page indicating USD. Why not show the price being quoted as USD from the beginning. Would not use your service again.

Date of experience: July 16, 2023
Florida
1 review
0 helpful votes
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First timer
July 17, 2023

First time booking on this site. Had to do it a couple of times before it would go through. Don't understand why.

Date of experience: July 16, 2023
Illinois
1 review
0 helpful votes
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Flight to Florida
July 16, 2023

Good so far! Price was great! Arrival time is good too!

Date of experience: July 16, 2023
O.R.M. T. LookByFare Rep
over a year old

Dear Leon

Thank you so much for taking the time to share your feedback! We are delighted to see you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Arizona
1 review
0 helpful votes
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Faster services
July 16, 2023

I found the web to be easily navigated and straightforward.

Date of experience: July 16, 2023
O.R.M. T. LookByFare Rep
over a year old

Dear Mercy

Thank you so much for taking the time to share your feedback! We are delighted to see you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

New York
1 review
0 helpful votes
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Good
July 15, 2023

Good experience, thanks………………………………………………………………………

Date of experience: July 15, 2023
O.R.M. T. LookByFare Rep
over a year old

Dear Shelly

Thank you so much for taking the time to share your feedback! We are delighted to see you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com