Long Tall SallyReviews 45

Since AK Holdings/Yours Clothing have taken over LTS, everything has gone downhill!
I was a regular LTS shopper, online & attended every pop-up shop in Ireland. Yes their clothes were pricey but quality is worth paying for. But alas, all good things come to an end.
After placing an order & mistakingly adding an item I didn't want, I messaged straight away explaining my mistake & giving details of how I wished for it to be amended. I received no reply, even the next morning... nothing. Multiple attempts to contact them before my order was dispatched, I'd heard nothing back. I then received an email to say was order was on the way, I was infuriated as there was only one option to contact them on their site which they clearly ignored. Eventually I messaged them through Twitter & was told unfortunately there was nothing they could do. Unacceptable & unprofessional customer service. STAY WELL AWAY!

Just got my latest pair of pants from longtallsally and they fit well and were on sale too. I had to go down a size with them and I still cant believe Im this new size! Haha. Im not really they are just sized differently.
The only thing I have ordered from them are pants. They fit me great. Im so sick of stores saying their stuff is tall and well... it isnt. Its so novel having a pair of pants that arent too short!
I havent had to return anything but all my stuff came with return labels. I havent had any bad experiences with them at all so theyre getting five stars from me. Will be buying more from them in the future.

Tall girls like me always feel awkward when we shop but when you walk into a store talored for us we automatically feel welcome and normal! Now the girl who helped me was not tall so I initially thought well she can't relate so how could she help? Well help she did! I'm going away to Dominican and they mostly have there winter stock out so it wasn't the best time of the year to go brousing for beached at but she offered to root through her boxes in the back for me and she came out with 4 awesome finds! I ended up only buying one and really wanting the other (but just couldn't afford it right now) and she and all the other girls couldn't wait to see what I was trying on it felt like I was shopping with my own girlfriends!
I go to the location in Mississauga but before that I lived in Ottawa and would go to that location and there quite pleasant there too.
Great overall experience and I will return in the spring!