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LolliCouture

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 39th among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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New York
2 reviews
0 helpful votes
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DISAPPOINTED
July 12, 2015

Clothes were nothing like they look online - color, size, length of time to arrive. I would NEVER order from this site again...

Date of experience: July 9, 2015
California
1 review
0 helpful votes
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Great Experience!
July 12, 2015

I've ordered several items from Lollicuture and loved each one! I never had a problem with my order it's always delivered promptly and that's a plus for me. The jumpers and dresses fit me perfectly. (Except for one that was a little short for my liking) but overall I loved it! I will definitly continue to shop Lollicuture.

Date of experience: July 9, 2015
California
1 review
0 helpful votes
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So far so good
July 12, 2015

The website was great, the choices of clothing were even better. I only wish there were more tops/blouses that had longer sleeves.

Date of experience: July 9, 2015
Louisiana
2 reviews
0 helpful votes
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NEVER AGAIN!
July 12, 2015

I ordered a bathing suit, got it, didn't even have to try it on to see that the cup size wouldn't fit. They said they would send me the RMA approval/disapproval in 24 hours. It's been 72 hours and still no word. I called and was put on hold for 12 minutes only to be told that I could not return a bathing suit if I opened the package. So I could have returned it if I had never looked at it. This policy is ridiculous. I will post on fb and Yelp to NEVER do business with Lolli and I am also going to contact the Better Business Bureau, as not only do they not follow their own policies when it is convenient to them, but their policies are ridiculous.

Date of experience: July 9, 2015
New York
1 review
0 helpful votes
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Neutral
July 12, 2015

I was happy to see what I thought was the total order arrive on Monday, since I placed the order at the end of the previous week. However, I was disappointed to discover the swimsuit wasn't included & was informed via the invoice it was on backorder. When I called to inquire as to why I wasn't told this at the time I placed the order, the young lady was not pleasant & seemed quite bothered by my questioning. She responded by telling me all swimsuit orders take an additional 3-4 days to process. I should've been told that at the time the order was placed. This caused me to have to go out & spend additional money to get a different swimsuit so my daughter could be prepared for her trip this coming weekend. Nobody even apologized for this oversight. And the customer service person could've been a bit more pleasant about it. I should've kept the order canceled from when I called back the 1st time to point out I had been charged for 2 swimsuits instead of 1 and the customer service rep canceled the total order instead of just removing the 2nd duplicate swimsuit & seemed bothered when I had her do the order over & send confirmation that my card wouldn't be charged twice. My daughter & I were disappointed. Thank You for reaching out to inquire but I don't know if I will be using Lolli again. Customer service can make or break a company. Had these ladies not seemed so bothered by my questioning & been at least pleasant I wouldn't hesitate to order again & recommend the site to my friends here at the Hospital I work at. Have a great day.

Date of experience: July 9, 2015
Nebraska
1 review
0 helpful votes
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Perfect decision
July 12, 2015

Nice quality merchandise, came in such reasonable time, true to size! Will order from them again!

Date of experience: July 9, 2015
Ohio
1 review
0 helpful votes
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Sizes are way off
July 12, 2015

I have ordered swimsuits here before and they were true to size, this bathing suit however was not and due to the return policy I am stuck with a suit I cannot wear, very diapointed as I was really looking forward to wearing this.

Date of experience: July 9, 2015
Canada
1 review
0 helpful votes
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HOT
July 12, 2015

I have no huge complaints... little minor ones like the shipping label they sent me for a return... I cannot use it in Canada. So, I got stuck with the wrong sunglasses they sent me.
Also, sometimes I don't get all the items I order. And then I receive a refund later... its always a little disappointing. Everything I do receive though, I LOVE LOVE LOVE! :)

Date of experience: July 9, 2015
Minnesota
1 review
0 helpful votes
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100%
July 12, 2015

Everything is fine. The quality is very good and the time of shipment was good as well. Thanks!

Date of experience: July 9, 2015
Wisconsin
1 review
0 helpful votes
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Horrible follow through and accessibility with customer service. Sales items are non-returnable but you can't exchanged them wither, even though the sizes seem to be all over the board. All products that I ordered were size small. Some fit and some would not fit a Barbie Doll. Some product had spots, some were not as pictured. Will not shop there again.

Date of experience: July 9, 2015
Texas
1 review
0 helpful votes
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All smiles
July 12, 2015

I was very satisfied with my purchase and I love the sandals they are just what I ordered and they arrive within the 7-10 days so I will order from lollicouture again.

Date of experience: July 9, 2015
Minnesota
1 review
0 helpful votes
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MZ. SHOES
July 12, 2015

I Always order my shoes from lollie Culture... My shipment
Always come on time, the shoes look just like it looks online
I love Lollie Culture.The prices are reasonable! I just ordered
4 pairs that's was on sale and got them for under $90.00

Date of experience: July 9, 2015
Illinois
1 review
0 helpful votes
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5 stars
July 12, 2015

The shoes made my daughter so happy she loved them they looks even more beautiful in person they were deliverd pretty quickly thank u

Date of experience: July 9, 2015
Ohio
1 review
0 helpful votes
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Excellent
July 12, 2015

Shopping online was a great experience, I have done it before.

Date of experience: July 9, 2015
Washington
1 review
0 helpful votes
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Great Service
July 12, 2015

I have ordered 3 or 4 times from you guys and O always receive my items in a timely manner. The product is always what it looks like on the picture and I truly appreciate you guys. I absolutely love Lollicoture

Date of experience: July 9, 2015
Maryland
1 review
0 helpful votes
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It's ok
July 12, 2015

The prices are decent after the coupon, however shipping is ridiculously too expensive! Especially when I bought enough to qualify free shipping and none of the customer service phone numbers work! What the HELL is that about?

Date of experience: July 9, 2015
Michigan
1 review
0 helpful votes
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Impressed
July 12, 2015

I ordered 2 dresses that I absolutely fell in love with I cant wait to order again

Date of experience: July 9, 2015
Illinois
1 review
0 helpful votes
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Delivery not sent
July 12, 2015

I ordered my swimsuit over a week ago and it still says and process

Date of experience: July 9, 2015
New York
1 review
0 helpful votes
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I was looking for a new bathing suit for my upcoming vacation and wanted a nice leopard print bikini that did not break my bank account. I found what I was looking for at LolliCouture! I will definitely come back to shop!.

Date of experience: July 9, 2015
Oregon
1 review
0 helpful votes
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Garciatalina
July 12, 2015

Very easy to order, great prices on clothes, but shipping is very high.

Date of experience: July 9, 2015

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4
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