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LolliCouture

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 39th among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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Washington
1 review
0 helpful votes
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Shoe broke first time I woe them
July 13, 2015

My sandal broke first time I wore them. I had to get a shoe repair because I really liked them

Date of experience: July 10, 2015
Canada
1 review
0 helpful votes
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Very good communication!
July 13, 2015

The promo code wouldn't work so I got charged full price for my purchase, I then emailed them explaining my situation and few days later I got refunded the amount I would have saved with the promo. Great dress, very happy!

Date of experience: July 10, 2015
Arkansas
1 review
0 helpful votes
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The swim suit is very nice I just wanted to know when it was coming.

Date of experience: July 10, 2015
Canada
1 review
0 helpful votes
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Best service!
July 13, 2015

Now I get second order. Befor I'm order dress and I'm happy. Size perfect.
Very good material. Exzacly what I want.
Thank you so much for your hard work and good service!
I wish to make lots of orders from you again.
Irina Toronto Canada

Date of experience: July 10, 2015
Pennsylvania
1 review
0 helpful votes
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Its ok
July 13, 2015

I don't like the fat that if you have 5 or more items that are on sale that you don't get the free shipping. That's not right in my opinion.

Date of experience: July 10, 2015
New Jersey
1 review
0 helpful votes
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Missing an item
July 13, 2015

I ordered three dresses but only received two. My paperwork says that one item is on back order but that is something I should've known before delivery. Even though the dresses that I did receive are nice, the fact that one didn't come and there is no date stating when I should expect it is causing me to feel leery about ever ordering with lolli couture again.

Date of experience: July 10, 2015
Mississippi
1 review
0 helpful votes
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Angry customer
July 13, 2015

Very displeased, I did not receive an email that you got my order nor did I get an email when my order was shipped. I'm not used to a company not informing me of the status of my order, therefore I will not be ordering from your company again. Thank you but no thank you just a horrible experience all the way around.

Date of experience: July 10, 2015
Oklahoma
1 review
0 helpful votes
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No communication
July 13, 2015

The order was placed July 6th. It is now July 10th. There has been no communication from the company as to whether the order was shipped, back ordered, delayed... nothing. I don't even have a tracking order number to look it up since they haven't sent me any information. They did, however, charge my credit card.

I want the order cancelled and a refund.

Date of experience: July 10, 2015
Alabama
1 review
0 helpful votes
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Must read shipping fine print.
July 12, 2015

Products were cheap, didn't fit well, and shipping took a month after ordered to get to me. The products and fit would have been acceptable if they would have at least been received in a timely manner. Read the fine print for shipping. The "custom" products take longer and they won't ship part of your order out. The customer service was adequate. They responded once in a timely manner.

If the shipping was fixed, I'd order some more from them.

Date of experience: July 9, 2015
California
1 review
0 helpful votes
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Best first experience
July 12, 2015

This was my first time ordering shoes online and it was great. My shoes arrived in great timing and they fit to the true size

Date of experience: July 9, 2015
California
1 review
0 helpful votes
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Satisfaction
July 12, 2015

I have ordered skirts and shoes from here and I love them all the skirt fits jst right there shoes are also fit to size just very happy and will continue to shop here

Date of experience: July 9, 2015
California
1 review
0 helpful votes
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I am a size 2 in womens and ordered a medium. It's too small.

Date of experience: July 9, 2015
Canada
1 review
0 helpful votes
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I never got my order from them. They gave me a USPS Tracking number that doesn't work. When I contacted their client services I was told "at their end the package left" inefficient client services. I don't know if I'll even get my money back. I'll definitely never order from them again.

Date of experience: July 9, 2015
Alabama
1 review
0 helpful votes
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About my package
July 12, 2015

It was okay couldn't reach no one but I like my bathing suit but the tops so small

Date of experience: July 9, 2015
Iceland
1 review
0 helpful votes
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Cute but..
July 12, 2015

I bought a bathing suit. Checked the size charts before ordering, and even ordered a size larger than I am and the bathing suit is STILL too small. I ended up sewing up some extra pieces to add to it in order to make it fit me better, it's still a bit tight in the butt area but I cover up with some swim bottoms. Would be nice if the size actually was what it was supposed to be in the first place though.

Aside from size issues, the product got to me in a very timely manner. I was impressed with how quickly it arrived at my door.

Date of experience: July 9, 2015
Connecticut
1 review
0 helpful votes
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Awesome!
July 12, 2015

There are a bunch of cute designs and the site was rather easy to navigate. I would have preferred more color choices for some of the designs but not much to do there. Overall, awesome site and great deals!

Date of experience: July 9, 2015
New Jersey
1 review
0 helpful votes
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My order was not shipped when was supposed to. Couldn't speak to supervisor or manager. Email not answered. Paid for 2 day shipping on the 7/17/15 it is 7/9/15 and I haven't received shipping notification or package. Was told cancelation isn't guaranteed. No compensation given.

Date of experience: July 9, 2015
District of Columbia
1 review
0 helpful votes
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I bought one item and the shipping was as expensive as that item. That's unacceptable.

Date of experience: July 9, 2015
Georgia
1 review
0 helpful votes
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Awful Customer service
July 12, 2015

I had ordered two swimsuits from this site for a vacation trip. I placed the order on a Saturday knowing it was not going to be shipped til the next business day. I called the following Monday to see around when it would probably be shipped and how long it would take to arrive. The order was placed Saturday June 13,2015 and I called on Monday June 15,2015. I explained to the representative Alina, I needed the items for a trip by Monday the 23rd. She explained to me that swimsuits are special order and may take longer to arrive but if it was not a popular item it would not take long. She checked to see if my items were a popular item and she said they were not. She said the order should be shipped by later that Monday or the next, but I would receive the items before the 23rd. To sum up, I called 3 times and waited til that friday. I checked Friday that week and the status was still "processing" but the money was posted through my bank account. I had placed a cancellation order since it was still processing and was told that if the cancellation did not get approved I would receive an email confirmation that it has been shipped. I had to go out and purchase swimsuits last minute for my trip and I did not receive any email confirmation until the items were at my house. I received them June 30. My issue was that I explained to the representative about when I needed them by and that I was skeptical of the arrival time but she assured me it would arrive before the time I needed them. If you are not sure of the arrival time DO NOT LIE to get a sale. She could have been honest with me and I would have cancelled the order sooner. But they let me wait til it was too late. Then, when I received the order and tried to return it ( Never been opened) she told me all sales were final. First and last time I order here. For anyone considering ordering, please buy at your own risk.

Date of experience: July 9, 2015
Ohio
1 review
0 helpful votes
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I am in Love
July 12, 2015

I ordered these all white pumps for my birthday and I have fell in love with my experience with LolliCouture, and they have some in the very nice well-known brands so you know you're getting pretty good quality when it comes to your shoes and many other things you purchased and the shipping was so fast I plan on buying many more shoes and clothes

Date of experience: July 9, 2015

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4
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