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LolliCouture

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 37th among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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Georgia
1 review
1 helpful vote
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WORST QUALITY EVER
April 9, 2015

I ordered a 150$ costume for a show, the picture looked amazing. It looked like it could fit a 3rd grader and the button popped off within 3 minutes. The zipper broke without me even zipping it, it was extremely stiff, felt like aluminum foil over cardboard. Please stay away.

Date of experience: April 9, 2015
Texas
1 review
1 helpful vote
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Made a $100 purchase and half of the items were very wrong. Entire different stuff from what i ordered from the website. Luckily, paypal resolved in my favour and i got a refund, after so long a battle.

Date of experience: April 8, 2015
Florida
1 review
2 helpful votes
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Horrible sizing
April 8, 2015

Not sure how small you have to be to fit into these bottoms, but I have hips and thighs and I got 3 bathing suits and none fit me. The larges are more like schmediums (small or medium). I can not even return them or exchange them. Will never buy from
Them again.

Date of experience: April 8, 2015
Singapore
4 reviews
5 helpful votes
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I leave this Friday n still NO bathing suit... I called 4 days ago only to be told it takes 3 days to process the order! WHY so long to process a order! Now I have to buy a new bathing suit and mind you I have my tracking info already from Victoria secret after purchasing yesterday! I keep calling the number listed for this so called company and calls go straight to voicemail. DONOT shop here! Unreal... WHERE IS MY REFUND!

Date of experience: April 5, 2015
Tennessee
5 reviews
10 helpful votes
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I used my PayPal account to buy these shoes after I received part of my order I soon realized I can't even walk out of the house in these things are so embarrassing. They look nothing like the picture and I mean nothing like the picture. I never received the boots that I ordered which were the most expensive thing that I ordered. PayPal was willing to give a refund but I had to ship back what I did received and that cost me almost $50 which I'll never see that money again. Customer service will never answer you I tried for 3 weeks via email via phone both numbers that were given to me. It took me opening a dispute with paypal in order for them to respond to them. If I could give them a minus a hundred stars I would do it in a heartbeat. The shoes are nothing but garbage no matter what ones you order because I ordered a lot of them and they were all garbage the on the shoes are bent where you can't stand the straps are made out of disgusting smelling plastic the buckles are missing the metalpieces in order to wear them. Their sizes aren't even consistent. If you're poor with low standards then yeah this would probably be terrific if you know how to float when you're walking. But if you're like most if not all people in this country the shoes aren't going to cut it and neither is the service that they offer. Prostitutes and crack whores have better shoes than this.

Date of experience: April 1, 2015
Louisiana
1 review
2 helpful votes
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Not true to size.
April 1, 2015

I ordered 3 things. A maxi dress, a pair of "stretchy" zipper leggings, and a pair of flowy black cotton pants. (Like the comfy beach kind)

I literally feel like I ordered from the darn baby gap! I can't even get one leg in the STRETCH pants hardly. The othe pair of loose fitting pants, are just ignorant. The waist is made to fit maybe if I wore a corset. The dress feels like I'm wearing a corset in the waist area and so the sides stick out by my boobs and you get a peep show of major side boob action. I was so pumped to get this stuff, and now I'm just irritated. This is my first review to ever write and it's unfortunate it has to be a bad one. The only thing that I can positively say is, it arrived fairly quick... but then when it doesn't fit... it defeats the purpose all together. I ordered larges by the way. I don't order things too small, this stuff just comes to fit a small Asian child I guess. I am 5'7, and weigh 145. A large should fit me without question. Anyways, long story short, their items aren't true to size and just rethink ordering from them.

There is a website called Venus.Com and I ordered from them as well and that stuff was awesome. True to size, quick shipping, and trustworthy. Tons of cute stuff. Check it out!

Xoxo-Leah

Date of experience: April 1, 2015
New Hampshire
1 review
5 helpful votes
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I can't even begin to articulate how terrible this company is. I normally don't write online reviews, but I wanted to help save another potential buyer from doing business with this company. Save yourself, and all of your hard earned money now because this business is a huge scam. I submitted an order about 3 weeks ago, and my items still haven't shipped. I tried calling and all of the numbers on their website are fake. When you call, it gives a busy signal and then just hangs up. The only way you can talk to anyone in customer service is via email. I emailed them multiple times about my order over the past few weeks. Initially, they sent emails back saying their site was experiencing maintenance issues and to call their office. I filed a complaint with the BBB, and then all of a sudden their site is working enough to give a response. When they responded, they said that my order would ship in two days. Well, six days later I still didn't receive a tracking number and I contacted them again. I got a response that my order would ship out in two more days. Four days ago, I got a fake tracking number. I've been checking it every day, and the status of my tracking number just says "label created". My items STILL have not been shipped after almost a month now. I contacted them again today, so I'm not expecting a response until a few days from now. That's just how they operate. I have painfully come to the conclusion that I wasted my hard earned money, and I probably won't receive my items. It's really unfortunate to run into a scam company like this, but I learned my lesson. I will ALWAYS do my research on non-mainstream businesses such as LolliCouture. I could've saved $50. Do yourself a favor, and save your money and sanity.

Date of experience: March 27, 2015
Connecticut
1 review
2 helpful votes
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Complete SCAM!
March 23, 2015

Never recived half my order. Phone lines always busy... gave me fake fed ex tracking number for part of order I didn't receive. Been a month still nothing. Took my money and somehow changed my shipping options and took 30 dollars for 2nd day air and it's been a month still haven't received anything. Reporting to better business Bureau.

Date of experience: March 23, 2015
Ohio
2 reviews
19 helpful votes
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I am a buyer that has a boutique. Sad to say I ordered $623 worth of merchandise from lolli. I ordered back in the middle of February and it is now end of march. I ordered 9 styles of clothing with 3 in each style. I got 4 a month later. Some of it was dirty looked worn poor curtain material. And torn dresses. They will not refund my money and they keep lying saying I recieved a refund for the stuff I never got. At first they were saying the warehouse is on strike. I cussed them out told them I don't want anything and to just give me my money. I still have not got a refund or rest of what I paid for. Now they hang up on me whenever I call. Even tho my bank is investigating, I'm still going to sue them for my inconvience and because they turned around n filed a complaint on me because I want my money. Do not order from them. They are liars too. A lady named jazmin always answers n hangs up on me, after she lies n say I was refunded already. They are a joke. But I will get them shut down if its the last thing I do.

Date of experience: March 22, 2015
Oklahoma
1 review
1 helpful vote
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I ordered $50 worth of stuff, so wish I had read the reviews! I ordered my stuff a month ago, haven't recived it. I've emailed and called, no response! I'm ashamed, cute clothes, but probably not the real thing... Huge disapointment. Hope I actually get something. I should've known it wasn't good to be true, prices to low. **** I will update my experience IF my package comes in ****

Date of experience: March 22, 2015
Minnesota
3 reviews
12 helpful votes
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After the mess explained below, I did get my dress. Not sure if I would have without filing a complaint. It was as described and in new condition. I still would not recommend them if they are not going to answer their phone or emails.

Unluckily, I did not read the reviews before ordering. I ordered a dress, it has never shipped out, their email is an automatic response stating the email service is down. Their phone number is invalid. I filed a complaint with the Attorney General of California and suggest everyone do so. You will not get your order. Also, file a complaint with your credit card company so they do not get paid either. They still have the dress on their site. I think they steal photos of other sites, offer them for sale, take your money and run.

Date of experience: March 20, 2015
Louisiana
2 reviews
5 helpful votes
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BEWARE
March 19, 2015

I made an order about a month ago, I still have not received my order. I am so glad I only made an order that came to about $30.00 because them $30 is a lost. I have been trying to reach them by phone and only get a busy signal I finally got someone about 2 weeks ago that informed me that my order would be shipped the next day it take 3 days to process but keep in mind it was 3 weeks at the time. Now 2 weeks later I still have not received and now the phone line is stating this number cannot be contacted from my calling area and I'm in the US. After reading the reviews I came to realization that my item is not coming and I'm out of $30.00. I'm Just glad I didn't make the purchase that added up to $217.00 from them. They are Horrible and the reviews I read that received their order you were lucky...

Date of experience: March 19, 2015
California
8 reviews
13 helpful votes
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They only business their in is the business of taking ur money! And that's all! I can't help but think Ashton kutcher is gonna pop out of no where and tell me I've been pranked! Cuz this company has got to be a joke! FELLOW SHOPPERS BEWARE!

Date of experience: March 17, 2015
VE
1 review
1 helpful vote
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Esto es una estafa
March 18, 2015

Hice un pedido en noviembre del 2014. Llego diciembre. Enero y fue cuando el 12 de febrero investigando entre empresas de transporte y encomiendo me entero q. El pedido esta en Barquisimeto pais´VENEZUELA. ¡por fin llego a Venezuela.!. Mi sorpresa es que cuando reviso el pedido me faltan 4 blusas de 17 blusas que pedi. Llamo y una tal karli me responde que ella me hizo el reembolso porque las blusas estaban dañadas. Bueno lo cierto es que.yo nunca recibi el dinero. Es increible como esta empresa roba asi de facil

Date of experience: March 17, 2015
North Carolina
1 review
4 helpful votes
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Iffy about this
March 13, 2015

I ordered a white dress and I got it within a week and it's perfect. So I went on and ordered lots of other things from shoes to bathing suits. I received the shoes which were nothing like the picture. I received some other outfits as well but did NOT receive my bathing suit nor a $30 shirt. They sent a paper with my package saying it was a backorder and would be shipped within 7-10 days. Well it's been over 10 days and I'm highly upset. I also tried calling and none of the numbers are in service so I don't know if this is a legit, unprofessional company or a legit scam. Very disappointed

Date of experience: March 13, 2015
New York
1 review
2 helpful votes
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HORRIBLE COMPANY
March 13, 2015

Do NOT order from this company, this company should be OUT of business, I will be reporting to the better business bureau. The clothing is cheap and falls apart. They ship you merchandise that is damaged and when you decide to return they wont refund you, and on top of that want you to pay a 50 percent stocking fee! After waiting hours to finally reach a representative, they are completely rude

Date of experience: March 13, 2015
Washington
5 reviews
10 helpful votes
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SCAM
March 12, 2015

Once before they took months to refund me for half of my order but for weeks told me it was on the way. Recently they won't respond to me, their number doesn't work and its been weeks. I think the sites a scam because the shoes I never got are even still to this day, listed on the site. Or I'm thinking maybe they don't have these items in stock sure a shell seem like they don't have customer service representatives.

Date of experience: March 12, 2015
Kansas
1 review
3 helpful votes
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Justjo84
March 11, 2015

Total bull$#*!. I oredered with the fastest shipping. Was supposed to get my bathing suits within the next few days... its been over 2 weeks... Never received them. Customerservice will not comply. I ddidn't even get an email or confirmation number to check anything! I believe I have been scammed. DO NOT ORDER FROM THIS SITE!

Date of experience: March 10, 2015
New York
1 review
4 helpful votes
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Horrible
March 6, 2015

These are cheap knock offs of beach bunny... None of the bikinis fit properly and look like there going to fall apart after one day of wearing them your better off going to Joyce Leslie or rainbow shop clearance rack then purchasing one of these baiting suits! Customer service is awful they will not exchange or refund your money or even give you an innconvience discount save yourself time and energy and don't buy these!

Date of experience: March 6, 2015
Florida
1 review
4 helpful votes
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Well I am glad I decided to look up the reviews before purchasing. The cheap prices had gotten me excited, but after reading about the free shipping after spending $50 (something you basically will not get because it had so many restrictions, unlike most other stores where if you spend a certain amount of money you will get free shipping, this store on the other hand has restrictions). All I had in my cart were 4 little cotton shirts and my shipping came out to being $15.99 that right there is ridiculous. I decided to wait until the next day to place my order after calling customer service and finding out why is shipping $15.99 for some tops that would barely weigh 2lb if even a 1.5lb. I ended up reading these reviews and they were not good. If people are paying 15.99-39.99 they should be getting their orders next day and no later than 3 days. Sounds like a bunch of scammers to me. Definitely won't waste my money there, will shop at other places who are reputable

Date of experience: March 6, 2015

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4
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