LogoJeevesReviews 51

The process of creating a logo was simple and quick. However customer service sucks. Keep away from this $#*!ing company.

They did an absolutely outstanding work for us and I really appreciate it. They gave top priority to their customers and delivered the product in the committed time in the highest possible quality.

The content team that came up with the catchy slogans for our social media campaign proved to be a hit amongst our followers! Would be availing their other services in future projects.

I got them to do a logo for me, and was pretty happy with that experience. So I then ask them to do a web site and mobil app for me, and things went very badly. They promised to complete both within 3 weeks and gave be a money back satisfaction guarantee, but after 5 weeks there was little progress and very little communication. After 7 weeks when I complained they insisted it would be completed within 2 days, but not only did the promised date come and go, they were unresponsive to my inquiries. I then gave an ultimatum of one more week, but still nothing.

I then asked for my money back, and they insisted they would have everything finished within a few more days, but neither product was more than half finished. I insisted they honor their guarantee and refund my payment, and they finally agreed.

A week later no refund, no contact. I called and email and I was told someone would call me in a day or 2. A week later still nothing. Again I called and emailed and was told they were "researching" and would refund my purchase soon. A week later, still nothing. Again I called and email and was told I needed to be patient. After three weeks of waiting for them to provide a refund on their guarantee for a project they promised to complete in 3 weeks but still hadn't completed after 8 weeks, They tell me I needed to be patient.

I have to say i am quite satisfied with the print ads they designed for my travel agency. Instead of going with the typical approch that is applied for the all travel agency ads, they came up with brilliant design that really help to set us apart from our competitors. Although their prices are higher compared to the other companies,

I should have used a local website designer dealing on the other side of the world is time consuming and so frustrating - its been over a month and my website is still not online and they call themselves by english names but are clearly not english speaking country. Its seems like they are trying to pull a fast one and talk about hundreds of designers and never answer the phone. The website is boring and its a con get someone in your own country and own city to build one for you so much easier

When I first had a chance to talk to them, I was really worried judging their reaction. But after they sent me the first sample, I was really very relieved. Though it was not yet up to the level I needed but they were on a right track and this is what happened. The design was really cool