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LoadedReviews 780

4.5

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From the business

WHAT IS LOADED?
Loaded offers 15,000+ PC, Xbox, PlayStation & Nintendo games, memberships, and top-ups at unbeatable prices. With 20+ years of combined industry experience, our team's passion for gaming drives a service that puts gamers first.

CUSTOMER SUPPORT
Our dedicated team is here to provide you with a seamless and hassle-free experience, offering 24/7 support. Whether you have questions, concerns, or need assistance, we are committed to being your reliable partner every step of the way.

MAKING BUYING GAMES SIMPLE
Purchase online, get your unique key instantly via email, and redeem it easily on your chosen platform. All products are digital for fast delivery and eco-friendly convenience.

IS LOADED LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products and services, along with outstanding customer support, to over 20 million customers.


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Loaded Reviews Summary

Loaded has a rating of 4.5 stars from 780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Loaded most frequently mention great price, fast delivery and game pass. Loaded ranks 5th among Video Games sites.

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West Virginia
4 reviews
7 helpful votes
Follow Charlene W.
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Cheapest Codes
April 6, 2021

2nd year that I've ordered ps plus, yearly membership through CD keys. Always instant access to numbers, directions on how to use. Can't beat their prices, cheapest on the internet. Safe & secure account. & I love how they've updated their website.

Date of experience: April 6, 2021
Pennsylvania
6 reviews
6 helpful votes
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I've made quite a few purchases from CDKeys and all have gone smoothly. The last one was a key that I couldn't activate in my region so I requested a refund. Roger responded almost immediately and said my request was under review and would update me on the status, usually takes 7 days. 2 days later Roger reached out to let me know my refund was granted. Doesn't get much better than that

Date of experience: March 25, 2021
GB
1 review
1 helpful vote
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Shambles
January 26, 2021

Shambles of customer service. Ordered code for £10 for sons Fortnite and when it was inputted was immediately told it had expired. CDkeys have had 3 weeks now to fix it and refund but still haven't. They've now asked me 3 times to take a photo of the error code which I've done and I'm still waiting. Dreadful. A once loyal customer will not be back

Date of experience: January 26, 2021
GB
1 review
0 helpful votes
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Ripped off by CDKEYS!
January 22, 2021

I purchased a game key in late November as a gift for a family member. Went to redeem the game but some thief had already redeemed the code in early December and let me stress it was not me! CDKEYS told me to contact Microsoft Xbox who confirmed that somebody had redeemed the game in early December. I go back to CDKEYS with this evidence, but they want nothing to do with reimbursing me my money or even being decent enough to give me a new key. I am well angry with CDKEYS and would not recommend you go anywhere near them if you buy a game and its stolen by a hacker in Russia for example and CDKEYS tell you to get lost. CDKEYS ARE A JOKE! Also the customer service is useless.

Date of experience: January 22, 2021
GB
1 review
1 helpful vote
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I bought an expansion pack for my son. It was fake and did not work. They told me it was fine. It has been a horrid day, my son is very down losing his pocket money. Avoid. Stolen money and poor customer service.

Date of experience: January 22, 2021
GB
1 review
9 helpful votes
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Selling already used codes
January 21, 2021

Bought a PS Now subscription. They said it was legit and was valid the day I purchased it. It was not, it was already used 2months in advanced (confirmed by PlayStation support themselves). Customer service was non existent and unhelpful, claiming it would take 3 days to respond with resolution... Still no response or resolution after 8 days.
Avoid this site!

Date of experience: January 20, 2021
GB
1 review
1 helpful vote
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Dodgy scam site
January 15, 2021

Dodgy scam site... Be warned! Sold me a used code for steam and then lied about checking it... Stay clear!

Date of experience: January 15, 2021
GB
1 review
4 helpful votes
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Pathetic customer service
December 30, 2020

I've had nothing but issues with this website.
I purchased FIFA points, £71.99 worth. They have not went onto my account, all proof of that has been sent through to them. They do not care a jot.
They also have a "promotion" for Cdkoins that build up like clubcard points. Biggest difference between the two though is you can actually spend your clubcard points.

In summary, they dont give you the productions you buy and when you complain they tell you there is nothing they can do and their promotions are fake.

Stay away at any cost!

Date of experience: December 30, 2020
Michigan
1 review
0 helpful votes
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Doesn't Work.
December 14, 2020

I used to use cdkeys and had no problems till now. I recently tried to purchase Cyberpunk 2077. Anytime I added it to my cart and clicked on "secure checkout" it asked me to log in... after I already logged in. After I would log in again it would tell me my cart was empty. I rinsed and repeated about 10 times before giving up. This site sucks.

Date of experience: December 13, 2020
Croatia
1 review
0 helpful votes
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Scam
December 9, 2020

Bought Cyberpunk 2077 code, appears to be invalid to me and to a lot of other people the same thing happened. Scammers!

Date of experience: December 9, 2020
Germany
1 review
0 helpful votes
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I ordered a key that specificly said worldwide, got it right away, entered it and got an error message. That was on a monday. Today is monday again and this whole past week I have been writing with customer service (wrote with two different „persons") but nothing!

This morning I received another message that seriously had the exact same wording as another one from a few days back.

Microsoft ensured me that the key wont work due to its regional restrictions. CDKeys told me the key had been redeemed!

Now they just keep telling me that and that I therefore wont get a refund.

That was a real annoying experience which I hope others will avoid!

Date of experience: November 16, 2020
Canada
1 review
1 helpful vote
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Best website!
November 8, 2020

Great prices and very easy to use, i had just bought multiple codes from these people and they all worked perfectly fine and the codes came almost instantly and with a backup code sent to my email just incase of any issues, DONT worry about the bad reviews on this website, it should just work perfectly fine and if not then im pretty sure they fixed the bugs with customer support so they should be able to help sort any problems with your order.

Date of experience: November 7, 2020
GB
1 review
4 helpful votes
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Scammers
November 4, 2020

I bought a 12 month PS Plus subscription from them but when I entered the key, it had already been used. I contacted their support and sent screenshots etc. but got nothing except "sorry for the delay". After 4 weeks I got PayPal involved but it's not covered by their Payment Protection scheme, so I've lost £42.

Buy keys from reputable retailers and avoid these scammers!

Date of experience: November 4, 2020
Romania
1 review
1 helpful vote
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They took my money for a game, I received a message saying they can't deliver and 3 months later no game, no money back. Support always says: we'll be back in 72 days

Date of experience: November 2, 2020
Romania
1 review
1 helpful vote
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I bought Black Ops 4 for xbox. Two months later I didn't receive the code ore my money back. Support only sends template messages.

Don't buy from them, they're stealing your money.

Date of experience: October 14, 2020
GB
1 review
1 helpful vote
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CDkeys crooks
October 6, 2020

Never had a problem with CDkeys until the last purchase i made on the 27th Sept they took my money on that day i did not recieve the code i emailed them it took 4 days for them to answer back and told me i had to wait 72 hours for a refund its now been 4 days and stil no refund. Do not use these people, i would sooner pay more and guarantee i recieve the item i pay for. So be warned

Date of experience: October 6, 2020
Australia
1 review
1 helpful vote
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SCAM COMPANY
October 6, 2020

DO NOT BUY FROM THIS COMPANY, ITS A SCAM. Preordered a game, after release the website never got passed an error code *please try again* later. Contacted support and they told me "the key has already been access and used". That's right even with the website still showing the error code they tell me that the key was already accessed. This company and its employees lies through their teeth and is there to scam you. Any further email to them is ignored, had to get my money back from a bank charge back. Stay well away.

Date of experience: October 5, 2020
GB
1 review
2 helpful votes
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Fraud website
October 1, 2020

Take my advise and do not purchase anything from CDKeys.com. I paid for a game which I bought from them 2 weeks ago. I tried to contact cdkeys.com support, and still no game code, no money back, no answer on my emails. All positive reviews on Trustpilot are made by hired troll farm/s to cover very bad reputation and reviews... google be for you buy

Date of experience: October 1, 2020
Rhode Island
2 reviews
3 helpful votes
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Infuriated
September 10, 2020

Bought a birthday gift for an 11 year old and the code didn't work it kept saying already in use. Got that situated with PayPal (still being reviewed)
Long story short I must be a sucker because I purchased a cheaper game card and now it's saying Under Review and no customer service is available so that's 100$ gone fml

Date of experience: September 10, 2020
Tennessee
1 review
1 helpful vote
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Approves of fraud
September 8, 2020

Someone fraudulently used my financial information to purchase from here. It could not have been any more obvious it was fraud as they made purchase and then immediately changed email for delivery. Company will not refund. They also don't want to give email up for security reasons so protects the thief just not me.

Date of experience: September 8, 2020