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WHAT IS LOADED?
Loaded offers 15,000+ PC, Xbox, PlayStation & Nintendo games, memberships, and top-ups at unbeatable prices. With 20+ years of combined industry experience, our team's passion for gaming drives a service that puts gamers first.
CUSTOMER SUPPORT
Our dedicated team is here to provide you with a seamless and hassle-free experience, offering 24/7 support. Whether you have questions, concerns, or need assistance, we are committed to being your reliable partner every step of the way.
MAKING BUYING GAMES SIMPLE
Purchase online, get your unique key instantly via email, and redeem it easily on your chosen platform. All products are digital for fast delivery and eco-friendly convenience.
IS LOADED LEGIT?
We are a well-established and reputable company with a proven track record of delivering high-quality products and services, along with outstanding customer support, to over 20 million customers.
Loaded has a rating of 4.5 stars from 799 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Loaded most frequently mention great price, fast delivery and game pass. Loaded ranks 4th among Video Games sites.
We monitor reviews for authenticity
Xbox gamepass besteld via CDkeys.com en betaald via iDeal. 1 minuut later ontving ik een mail dat de bestelling niet is gelukt en dat het geld wordt teruggestort. Ik heb alle communicatie via de mail:
Charles van CDKeys zegt meermaals dat ik bij mijn eigen bank moet zijn om te vragen waar het geld is. Dus ik heb via de chat contact opgenomen met ING en zij zeggen dat CDKeys bij hun iDeal provider moet vragen waar het geld is en een terugbetaalverzoek moeten indienen bij hun iDeal provider.
Ik heb al 2 weken mailcontact met CDKeys en nog steeds geen geld retour gehad. Nu lees ik bij Trustpilot dat meerdere personen de dupe is van hetzelfde. Ik heb alle communicatie met CDKeys en mijn bank via de mail en chat. Als het niet wordt opgelost dan raad mijn bank aan om hulp te gaan vragen bij Thuiswinkel.org.
Ik zal in ieder geval op alle kanalen van CDKeys.com mijn verhaal doen en iedereen laten weten dat dit bedrijf dit vaker doet.
It wouldn't accept any card I had in there. I finally got it to accept a card. The next day I bought the same game for a friend and it wouldn't take my original form of payment. Then, it turns out, they charged my bank both times, even though I specifically said no the first time.
Thank you for your feedback. We're sorry to hear about the trouble with your payment.
We’ve looked into your order but didn’t find any issues on our end. If you have any more details or if the issue continues, please let us know—we’re here to help.
Thanks for your patience!
Good service code comes straight away good prices the best prices I have ever seen always use this company
It isn't straightforward or easy to find the key/code. An email should be sent with the code attached rather than searching your website.
Hey Mark, Typically, we send an order confirmation email after any completed transaction. We can see you've already accessed the code, so for any future orders, if you do not receive an order confirmation email or encounter any issues, please contact our support team directly. We’re here to help!
The process was quick and the item was cheap, what more could I ask for?
I have bought multiple games from CDKeys now and have never had a problem redeeming any codes or or purchasing products so I can't recommend them enough.
They enabled a hacker to use my paypal for a non refundable purchase, luckily i'm paypal protected but then they asked me to review the purchase XD
Hey Lisa, We're sorry to hear about your experience. Please contact PayPal to ensure your account is secure and to resolve any unauthorized transactions. PayPal’s Purchase Protection should assist you in this matter.
While we have limited control over unauthorized transactions, we are committed to helping you in any way possible.
Bought a key for dark souls remastered and the key was able to be activated on steam, bought it at a very competitive price and have been enjoying the game thoroughly.
Thanks James! Great choice, have fun! 🙌
I have brought numerous games from here and is a great source
This is like my 5th purchase with cd keys. At first I thought it was sketch but this website is legit and I go to it for every game purchase, dlc or subscription.
Thanks for coming back and shopping with us Jesus! 😁
Item received immediately as advertised. Easy to redeem and no issues. Highly recommend!
Good prices, easy activation on Steam, no problems. US Review
Thanks Kent! We hope to see you back soon 😄
Buying the games I bought was very simple. No major hoops to jump through and no issues at all.
Thanks Micah! 🙌
I had a mate who had issues with receiving his code and CDKeys were straight on it and solved the issue straight away.
They are always the cheapest site when it comes to buying a new game.
Thanks Gene! That's great to hear 😁
Was skeptic at first when my friend first told me about this website but since then I've bought a few games and dlc for my pc and the codes definitely work, you can also get most games 50% cheaper than they are on steam
Thank you Mike! We hope to see you back again soon 🙌
I was able to purchase Spider-Man 2 at half the price I've seen on any other market. Amazing and easy experience and I would recommend to anyone!
Answer: Don't, the site is a scam. If you won't receive the product you will never get your money back.


Hi Hohin,
We're really sorry for the trouble you’ve experienced. I want to let you know that we’ve processed your refund, and we’re actively working with our payment provider to ensure everything goes through smoothly. We’ll keep you updated and make sure everything is resolved.
Thanks for your patience. If you have any more questions or need anything else, please feel free to reach out to our support team.