LKQ Corporation

They are lying. I contacted LKQ via email, informing them that the car was at my house and that I no longer had money to pay for a tow truck to take the car to the mechanic's shop. Mr. Berger told me that he had canceled the warranty because the car was not in the shop, but I had already told them that I no longer had money to take the car to the shop because they did not come to my house to check it. What happens is that they want time to pass so that the warranty expires and steal my money with that excuse. I also want to inform you that Mr. Ruiz, the mechanic at the shop, never received any calls. I contacted Mr. Ruiz and he told me that no one had contacted him. Since the 2018 Ford Focus was no longer working, the transmission had to be sold for $2,300 because I didn't have a car to go to work. I contacted LKQ by phone and email to customer service, but there was never any response. Now I told the new owner about the problem with the car, that the transmission didn't work. The new owner told me that he was going to buy a new transmission.
I no longer had money to pay for the third installation, so I decided to sell the car for $2,300. LKQ wants to steal my money. The two transmissions they sent were no good. They sent me two defective transmissions. I think they never checked them to see if they worked or not. Please help me so that these people don't steal my money. They are pure false excuses to avoid returning my money.
As I repeat, I paid the mechanic more than a thousand dollars in labor for the first transmission and another thousand for the second defective transmission. The transmissions only worked for about a week.

I ordered an engine for vehicle. They sent me two unusable engines. The third engine I was able to put in Start up engine and it knocks. Got ahold of them and they will not refund money. Been waiting for the fourth engine for over two weeks.

Order the part was supposed to be in the Manchester store in 7 to 10 days in 10 days. The item still was never shipped. They had no idea when they would ever receive that terrible service waited 10 days for a part for no reason.

Really disappointed. Went and worked out in the sun to get front and rear glass. Got to the front and paid only to realize that they had added a 90 day warranty on to the price. I ask if I could waive it to be told only before sale. Is it just me or should they have to ask before they just let you pay for something you might not want. Harbor freight and others ask if you want the warranty. I always say no. If it broke after 30 days I would go get another one. Or a better one. I would never want to pay extra to have 90 days on a junk yard part. If I wanted to pay extra I could have stayed in NC and called safelight.

We bought a used engine from LKQ in Feb. 2021. At time of payment $400 was added to the amount for a core charge, which was never mentioned before. On the invoice it gave an email address to contact to have the old core picked up. The site provided an online form to complete. In March, two separate request were made via their email site for core pickup. Confirmation numbers were provided to us each time. The core was never picked up. We contacted a LKQ location closer to us to try and make arrangements in person. The response was "it wasn't her invoice we needed to contact the person that sold the engine to us". We tried, that person no longer worked for the company. I sent another request for pickup at the beginning of April 2021. It was confirmed with another confirmation number. Again no pick up was made. I called back again today to the number on the original purchase invoice. I was able to talk to an individual this time but was told because they seen no notes attached to the original invoice in their computer system about us contacting them about core pick up; their system would not process a core return because it wasn't returned with in 60 days. I gave him our different confirmation numbers that were provided. His response was "I am sorry but there is nothing showing that you contacted us. There is nothing I can do about it." What a deceptive racket. Save yourself the aggravation and don't waste your money and time dealing with them.

WE are a body shop over 40 years. Insurance companies push theses people on you It is a joke all the way from china crap even worst is the piss poor managers they put in charge of their don't give a rats $#*! service. I only can hope and pray it will all catch up with them and they go out of business and not cause me anymore lost of quality and pain...

I had a great experience with Tony at LKQ HD Core. I bought a camshaft and they brought out 30 for me to choose from. The cam worked great and I didn't even need to polish it but did just to be safe. Its the way that I was treated is why I give Tony's card out and would like other people to know that this is how you should be treated. My truck was down, I was bleeding money everyday, nobody would call me or cared. Tony not only called me back within 5 minutes, he also looked at the camshafts himself and said it would be something he would sell to his own family so he certainly felt good selling it to me. Great guy and he deserve all the positives vibes and good customers he can get from my 1 review, *******513 is his number. Tony P. Not sure how to spell his last name but he is a very sweet guy that really goes the extra mile.