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LiveGlam

3.5

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LiveGlam Reviews Summary

LiveGlam has a rating of 3.5 stars from 2,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

service
101
value
102
shipping
99
returns
72
quality
100

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Texas
1 review
0 helpful votes
Follow Elizabeth S.
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Amazing lip products
October 14, 2020

Live glam is so amazing with the lip products. I enjoy them very much and the formula is incredible nice on the lips. I also love that we can trade our lippies if we don't like the collection or one of them. I do recommend to try liveglam lip club.

Date of experience: October 13, 2020
Geoffrey R. LiveGlam Rep
over a year old

Thanks for the 5 stars and for your recommendation, Elizabeth! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! Take care!

Florida
1 review
0 helpful votes
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I subscribe to all 3 services and absolutely love it. My favorite service of all time. They lippies, brushes and palettes for their club membership

Date of experience: October 13, 2020
Geoffrey R. LiveGlam Rep
over a year old

Hi Shannon! We are thrilled to hear you are loving your subscriptions so far! We really appreciate your feedback and we are committed to providing top-notch quality in our products and services, all the time! Take care!

Texas
1 review
0 helpful votes
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I love live glam
October 10, 2020

This company is great I love the lippies and eyeshadow club and the brushes you can get with reward points it's all amazing and cruelty free products

Date of experience: October 9, 2020
Geoffrey R. LiveGlam Rep
over a year old

Thanks for the looove and support, Megan! We're so glad you're loving our lippie and eyeshadow clubs! Thanks so much for the five-star review!

Texas
1 review
0 helpful votes
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Liveglam lippies
October 8, 2020

I love these lippies good quality cute packaging n whats better than fast shipping. Will definately buy more.

Date of experience: October 6, 2020
Geoffrey R. LiveGlam Rep
over a year old

Wow! Thank you so much for this great 5-star review, Kim. We really appreciate you being a loyal Glammer and helping to share the word about us. We’re here for you anytime! ❤️❤️❤️

Texas
1 review
0 helpful votes
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Great products
October 5, 2020

I love the products to both the eyeshadow and lippie club no complaints whatsoever! I have been a member since 2018

Date of experience: October 4, 2020
Geoffrey R. LiveGlam Rep
over a year old

Hi Veronica and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care and stay safe!

Texas
1 review
0 helpful votes
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Great purchase
October 3, 2020

I love the lippies they last long and it's a plus most are matte one of my favorite is theSmooches crayon is a very neutral color and goes with every day look

Date of experience: October 2, 2020
Geoffrey R. LiveGlam Rep
over a year old

We're so glad to hear that, Yazmin! Thank you for the wonderful feedback! Stay glam-azing! ✨

South Carolina
1 review
0 helpful votes
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Liveglam is definitely a place you should be ordering makeup from! I had an issue with the post office losing my package and they basically told me that they weren't going to do anything about it after paying $115 for makeup that I never received. I personally contacted Liveglam and spoke to them and told them about the situation and that they took care of me instantly. I got my merchandise re-shipped back out to me within 2 days and my merch got to me within 2-3 business days! If that's not top notch customer service, then I don't know what is especially since they expedited the shipping and all. Not to mention the lippies are to die for. These colors are amazing and worth having and definitely long lasting! I may keep my second job just to afford the subscription ok lol :)! ! Thankkk you LiveGlam

Date of experience: September 28, 2020
Geoffrey R. LiveGlam Rep
over a year old

Wow - we are floored with your kind words, Morgan! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it! Please do not hesitate to reach out to us if you have questions or any assistance that you may need and we're happy to help in any way we can. Thanks and take care! Cheers!

California
1 review
0 helpful votes
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Their Lippies are amazing
September 29, 2020

I love every set I get monthly! I dont think i'll be able to ever cancel my subscription. I get excited every time I get them in the mail.

Date of experience: September 28, 2020
Geoffrey R. LiveGlam Rep
over a year old

Thank you for this awesome feedback, Rosalina! We're happy to glam up your life!

California
1 review
0 helpful votes
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They're the best!
September 29, 2020

Only good things about this company. From products to customer service, and everything in between they are amazing!

Date of experience: September 27, 2020
Geoffrey R. LiveGlam Rep
over a year old

We appreciate such a wonderful review, Trista! It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Texas
1 review
0 helpful votes
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I Love LiveGlam!
September 23, 2020

I LOVE LiveGlam! The flexibility within the subscription is amazing. Great quality products for a decent price!

Date of experience: September 22, 2020
Geoffrey R. LiveGlam Rep
over a year old

We're so delighted knowing that we're able to meet your expectations, Yalana! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Georgia
1 review
0 helpful votes
Follow Angenette R.
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Great Clubs
September 22, 2020

I love all the three clubs lip gloss, brushes, and makeup pallet every two months. I just think they need to get better with sending out the pallet.

Date of experience: September 21, 2020
Geoffrey R. LiveGlam Rep
over a year old

Hi Angenette and thanks for your feedback, Babe! We're glad that you're loving your subscription so far. We're so sorry for the delay in your palette. This is not the experience that we want youDue to the impact of COVID-19, many factories have shut down and we are experiencing delays. We know how much our Eyeshadow Club members had their hearts set on our eye-conic shades, but we promise to get glam goodies headed out as soon as we can! Please do not hesitate to reach out to us if you have questions, we're happy to help in any way we can. Thanks and take care!

Virginia
1 review
0 helpful votes
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It is what it is
September 22, 2020

I really didn't expect this club to be anything more than a run of the mill makeup club where you get a few brushes that are cute but by the time you use the brush once it's as bald as a molerat and the gloss makes you look as though you have eaten a plate of grandmothers fried whatever but not with liveGlams product. Absolutetly love this company

Date of experience: September 20, 2020
Geoffrey R. LiveGlam Rep
over a year old

Thanks for the 5 stars, Renita!, We really appreciate your feedback! We are committed to providing top-notch quality in our products and services, all the time! Take care!

California
1 review
0 helpful votes
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Great service
September 17, 2020

I recently signed up for the lippie monthly subscription and they are extremely helpful when you have a question or concern! I'm so pleased!

Date of experience: September 16, 2020
Geoffrey R. LiveGlam Rep
over a year old

Hi Maria and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

California
1 review
0 helpful votes
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Best subscription ever
September 17, 2020

Great customer service. And I love all their products. Everything about them is just so amazing. I don't regret getting all 3 subscriptions at all.

Date of experience: September 16, 2020
Geoffrey R. LiveGlam Rep
over a year old

Awww, we really appreciate your feedback, Diana! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Australia
2 reviews
1 helpful vote
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Omg I'm in loooove
September 16, 2020

I'm in the lippie club and the lipsticks you get are amazing! Particularly the traditional lipsticks. They smell like French vanilla the liquid lipsticks have such beautiful pigmented colours. Only problem with the liquid lipsticks is that they rub off easily and quickly. Like when you're eating a burger or drinking through a straw an stuff but overall very satisfied

Date of experience: September 15, 2020
Geoffrey R. LiveGlam Rep
over a year old

Thank you for your feedback on the quality of lippies you have received thus far, Tahlia. We have designed the lippies to be of great quality, and we also have customers attesting to that but we will make sure to consistently check on the formula to ensure that our products live up to your expectations. Just avoid oily or greasy foods and you're good! We appreciate the 5 stars and please let us know if you have questions! Take care.

Texas
1 review
0 helpful votes
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I love them!
September 16, 2020

Liveglam is honestly the best thing I am subscribed to, I love their products! You all need to join ASAP!

Date of experience: September 15, 2020
Geoffrey R. LiveGlam Rep
over a year old

We're so delighted knowing that we're able to meet your expectations, Sydney! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Nevada
1 review
0 helpful votes
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Love LiveGlam!
September 15, 2020

I inquired about wishing to receive more eye brushes due to myself not applying foundation/contour as frequently as I do my eye shadow, brows, and liner [I live in LV and it's so hot in the summers]. The following month I received nothing but eye brushes [and I love that you can trade, even though some months it's not the best trade options], but I hadn't needed to since the last 3 months I've received eye brushes and accumulated enough via MorpheMe w LiveGlam that I have a beautiful brush collection now <3 I'm very pleased w LiveGlam, and they customer service I have not had an issue w. Thank you LG!

Date of experience: September 14, 2020
Geoffrey R. LiveGlam Rep
over a year old

This fills our heart, Kriani! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Florida
2 reviews
12 helpful votes
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Fantastic Subscription
September 16, 2020

I've subscribed to many different subscriptions over the years and many I still have but a few I've left behind. One thing I noticed first about this subscription is the option to skip the month (and still get points for it) or trade the entire collection, or even just a piece of the collection! You aren't obligated to join every subscription they offer (brushes, lipstick, eyeshadow palettes) but it each one is worth it and if you love makeup, each offers awesome products. How many other subscriptions do that? Plus, they have a shop where you can buy items for a reduced price and a rewards shop to turn your points into brushes, lipsticks, entire collections or palettes. The shipping is super quick once you get billed and you get a nice amount of time to preview the upcoming collections and decide if you want to keep it all, skip or trade one/a few pieces. The customer service is fantastic and solves issues really quickly and efficiently. It took me a bit to think of subscribing, but I've been nothing short of happy with each of my subscriptions (brush club, lipstick club and eyeshadow club) from them. Absolutely worth it and some of my favorite subscriptions.

Date of experience: September 14, 2020
Geoffrey R. LiveGlam Rep
over a year old

Wow! We are floored with your 5 star review, horror-amour! Thank you so much for taking the time to leave this excellent review! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Texas
1 review
1 helpful vote
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Love them!
September 15, 2020

Absolutely love the colors! And if some month they're too bold, I can always switch with past months or choose to get points!

Date of experience: September 14, 2020
Geoffrey R. LiveGlam Rep
over a year old

Yay, Alejandra! We're so glad that you're loving your subscription! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever! Please do not hesitate to reach out if there's anything that we could be of assistance! Take care!

California
2 reviews
2 helpful votes
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I have liveglams monthly brush subscription and I absolutely love it. The customer service and quality of brushes. The different varieties in brushes each month has helped grow my brush collection.

Date of experience: September 12, 2020
Geoffrey R. LiveGlam Rep
over a year old

Thanks for the amazing feedback, Jennifer! Everything has been carefully curated to guarantee everyone’s satisfaction! Take care and stay glam!

From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.


liveglam.com
Founded in 2014
Los Angeles, CA, United States
+223
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