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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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This resume building site helps me by giving me good job skills and job descriptions to insert in my resume.
It was going great, but I didn't realize I would have to pay for the finished resume. It wasn't a huge deal, since it was only about $3. I spend more than that on coffee everyday. Thank you.
Hi Bob,
Please know that our site is free to use and we offer customers the option of continuing based on their satisfaction with the results! Nevertheless, we appreciate your feedback!
This was an exceptional site with a lot of innovative ideas that allowed a very seamless upgrade to my resume.
We greatly appreciate your thorough, positive feedback Luis! Thank you!
Live Career helped me build a great resume within a short time.
We're thrilled to hear that you're pleased with your new resume Namgay! Thank you for the positive feedback!
So far the most difficult resume builder online. Poor option choices. No assistance.
Hi Edlira,
We regret to hear that you've had an unfavorable experience with us. Please know that one of our agents can gladly assist you with your inquiries.
https://www.livecareer.com/contact-us
Easy to use, simple to tailor to your needs/experience and helpful with recommendations.
Thank you for your detailed feedback Michelle! We appreciate it!
Very simple and efficient. I definitely recommend students use this site if they want a concise and professional resume.
We really appreciate your positive feedback Lavingston! Thank you for the 5 stars and for the recommendation!
Great experience, excellent templates to use in order to create an excellent resume.
We really appreciate the wonderful feedback Monica!
So far so good, definitely has helped me build a strong resume that is multi faceted!
We appreciate the wonderful feedback thus far Bill! Thank you!
Wow! I have drenched making my resume and you made it so much easier for me. Thank you FIVE STARS!
Thank you so much for the glowing feedback Anthony! We're thrilled to hear that we could facilitate the process for you!
It is unfortunate, that I am unemployed after 35 years at one employer and then to have to pay a fee to prepare a resume is totally unfair!
Hi Karen,
We regret to hear that you've fallen on hard times. Please know that our site is free to use and we offer customers the option of continuing with our premium services based on their satisfaction with the results!
Thanks I needed the resume and expert team was there to help
We love the awesome feedback Ernestine! Thanks for sharing!
I wish I would have known I was going to get charged
Hi Chris,
We appreciate your feedback. Please know that we give our users the option of continuing with our premium service after they've tried it out and wish to continue.
Why charge for each of processes when already paid for one month access?
Hi Shekar,
There seems to be some confusion surrounding your subscription. We'd love to get this clarified for you. Please send us an email directly to: [email protected] with your Account ID or the email address associated with the account so that we can get it sorted. Thank you.
So easy to create a resume with the help of their tools to guide you.
We appreciate the great feedback Lisa! Thank you!
I don't like the idea that i had to pay to get access to the work I just did.
Hello Pool,
Please know that our site is free to use and we give customers the option of continuing with the services if they are satisfied with the end result. Thank you for the feedback!
So simple to use; felt like someone held my hand through the whole process.
We're glad to hear it Kathy! Thanks for the great feedback!
It tried to repeated type Jasmine rice which confused me
We appreciate the feedback Sandra! This something we can certainly look into!
So far my resume experience has been great! Love the service, and can't wait to do my cover letter!
Hi Daniel,
Thank you for your kind words, Daniel! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brian,
We're glad to learn of your positive experience using our builder! Thanks!