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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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So easy to use! I hadn't written a resume in 10 years likely and was super out of my element. This made me feel confident in my word choices
I love how easy it is to create a winning Resume when I have writer's block and can't do it on my own. Thank you so much! Kind Regards, Lucinda Kerrigan, CPRW
You're more than welcome, Lucinda it’s awesome to know how pleased you are with how your resume turned out.
I tried to pay with several of my bank cards, and after 2 days, I finally figured out I had to use a credit card. Otherwise, great site.
Thank you for sharing, Cynthia we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
I have had great success with building my resume. The eye catching colours, suggestions and recomendations help to tailor your resume to meet the demand.
Thank you for sharing, Megha it’s awesome to know how pleased you are with how your resume turned out.
I like the product but I am confused as to why the cover letter templates dont match the resume templates making it impossible to generate a matching set for an application.
Thank you for sharing your thoughts, Jessica we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
It was simple to do and the results were great!
Hopefully I get the job.
Thank you!
We appreciate you detailing your satisfaction with our resume builder, Catherine.
Just what I needed to get my thoughts in order! Easy & fast, absolutely worth the money.
Your feedback is much appreciated, Walton.
My Experience was excellent! Randy was great! My Resume' looks soo professional... I recommend 100%
We're thrilled to hear that you enjoyed your experience with us, Cynthia.
Wide variety of Templates and excellent "suggestions" based on industry
Thank you for your glowing review, Gavin.
Very impressed on how easy it was to create my cover letter
Way to make our day, reviews like yours keep us going, Carol.
Very user friendly and took the stress out of creating an entire new resume by allowing me to upload my current and edit with the recommendations by the experts on the site!
Thank you for sharing your feedback, Nancy we’re excited to hear you feel that way about our resume builder.
Easy to use. Great templates and easy-to-use guidance and prompts.
We’re happy to hear that it was as easy as 1, 2, 3, Daniela.
I am so far impressed especially by the fact that you have ideal descriptions for suggested job titles.
Thank you for letting us assist you and for your feedback, Kgosi.
Please let us know how we can improve your overall experience with LiveCareer.
Like the ability to import an old resume and the suggestions - there are some wrong assumptions during the import process though
Thank you for sharing your satisfaction with us, Kunkler!
Interesting, helpful, eye-opening, great exposure to how much is expected
Thank you for your review, glad we were able to help, Diana.
Thanks for the option given to me during the writing to justify my work in correct words.
You are most welcome if you need further help, get in touch at any time, Joseph.
The process of making a new resume was simple and quick.
Thank you for sharing your feedback and for giving us a great rating, Marlene.
Excellent resume builder, but unless I pressed the wrong resume type, your 'education' section doesn't allow for existing non-US citizen education parameters. (British school and university systems have different study fields and graduation descriptions.
We appreciate you for taking the time to let us know your feedback, Thompson we’re always happy to hear it!
We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
I've found this easy to use so far - somewhat limited in categories.
We're glad to know that you found our services easy to use thus far, Theresa.
Fast as it could be. Great resources in concepts to add to the resume... it included many tasks I had done, but forgot about... the terminology was spot on. So worth the investment!
Thank you for sharing your wonderful feedback, Rose we’re excited to hear you feel that way about our resume builder.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your glowing review, Denise!