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LiveCareer UK Reviews Summary
LiveCareer is a website that provides AI-powered CV building tools. It offers professionally designed templates created to suit every industry and career level. The website also features an intuitive interface that allows users to customize their CV without requiring technical skills or design experience.
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Created a beautiful CV, very easy and quick.
Would recommend it to anyone.
Awesome 😎👍
Dear LiveCareer Support Team,
I am writing to request a refund for a subscription charge that was recently taken from my account.
I used your CV service only once and was not aware that I had been enrolled in a recurring monthly subscription. I did not intend to continue using the service, and I did not knowingly agree to ongoing monthly charges.
As I have not used the service since the initial CV creation, I kindly request:
1. A full refund of the most recent charge
2. Immediate cancellation of the subscription to prevent any future billing
Please confirm once the subscription has been canceled and the refund has been processed.
Thank you in advance for your assistance.
Hello,
Thank you for bringing this to our attention. We sincerely apologize for the experience you’ve described. We understand how important it is to receive clear communication and professional support. Should you require any specific assistance regarding account management, please do not hesitate to contact us at [email protected]. Your detailed feedback is appreciated, as it would help us identify and address any issues.
Thank you for your time,
Customer Service Team.
BEAUTIFUL EXPERIENCE. I WILL SURELY USE THIS APP AGAIN AND AGAIN. RELIEVED ME A LOT OF STRESS BUILDING MY CV AFTER A VERY LONG PERIOD.
Hello,
Thank you so much for sharing your wonderful experience. It means a great deal to know that our app helped ease your CV-building journey and allowed you to feel relieved. We truly appreciate your trust and look forward to supporting you again soon.
Warm regards,
The LiveCareer Team.
Easy to use with simple, inspiring steps to modernise CV according to current work experience. Professional and helpful!
Hello,
Thank you for your kind review. We’re glad to know that our platform made refreshing and modernizing your CV straightforward and professional. It’s wonderful to know that you found the process simple and inspiring.
Kind regards,
The MyPerfectResume Team.
Great help! My CV looked great and I got a respons from all jobs I applied to. And when I asked what they thought about my CV they told me that it looked very personal but still professional.
Hello,
Thank you for your wonderful feedback. We’re delighted to know that our platform helped you create a professional and personalized CV, and that it supported your job applications successfully. It’s great to know our tools contributed positively to your career progress.
Kind regards,
The MyPerfectResume Team.
Hello,
Thank you for your kind review. We’re glad to hear that our platform helped you update and prepare your resume effectively. Making resume creation straightforward and accessible is our goal, and it’s great to know you found the experience valuable. We appreciate you taking the time to share your thoughts.
Kind regards,
The MyPerfectResume Team.
IT IS A VERY GOOD SITE FOR MAKING CVS EASILY AND EDITING AND CHANGING TEDMPLATES WITH CVS ALREADY WE HAVE.SIMPLE TO USE AND EASY TO MAKE MANY CVS IMMEDIATELY.HIGHLY RECOMMENDED ITS SIMPLENESS AND USERFRIENDLY FEATURES.
Hello,
Thank you for your detailed and positive feedback. We’re thrilled to see that our platform made CV creation and editing easy for you, and that you found the templates and features user-friendly. It’s wonderful to know our tools helped you create professional, personalized resumes efficiently. We appreciate you taking the time to share your experience and recommendation.
Kind regards,
The MyPerfectResume Team.
The experience was great but I hate the fact that u force subscription even when not agreed to
Hello,
Thank you for taking the time to share your experience. We sincerely apologize for any confusion or frustration you may have encountered while using our service. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. For transparency, the confirmation email sent at the time of purchase includes an overview of the subscription terms and renewal details, including information about the automatic continuation after the initial 14-day period.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help.
Best regards,
Customer Service Team.
Brilliantly designed and easy to use, helped me finish my CV in a matter of minutes. The only negative is the should allow you to put a tagline under your name.
Hello,
Thank you so much for your kind words and insightful feedback. We're thrilled to hear that the experience was smooth for you and truly appreciate your suggestions, we are glad we could support your efforts!
Kind regards,
Customer Service Team.
The parsing of my CV was very well executed except for a few grammatical errors. Unfortunately the final CV is still not getting me results at the job front.
Hello,
Thank you so much for taking the time to leave us a review, we appreciate your honesty. We’re sorry to hear the inconvenience you might have experienced regarding your CV and would like to provide the proper assistance. Please reach out to us at [email protected], we are here to help!
Thank you for your time,
Customer Service Team
Easy to use, everything was straight forward. From my experience the best page.
Hello,
We're really glad you found the process simple and smooth, making job tools easy is exactly our goal! If you ever need assistance with a new CV, we're here to help. Your success truly matters to us!
Kind regards,
Customer Service Team.
I enjoyed the easy and seamless way that my existing CV was uploaded and upgraded. Great Service.
Hello,
Thank you so much for sharing your positive experience with updating your CV. We're delighted to hear the process was seamless and that you’re happy with the service. Your kind words mean a lot to us!
Best regards,
Customer Service Team.
I loved using this site. I love the different layouts and the AI interface is so good and collaborative. The suggestions it gave back were relevant and complete. So good
Hello,
Thank you so much for your fantastic feedback! We're delighted to hear that the layouts and AI suggestions have been helpful and engaging for you. Your support means a lot to us as we continue striving to make the experience valuable and easy to use!
Best regards,
Customer Service Team.
I paid £14 for 7 day access and nothing was said regarding any future payments. They taken £25 out my account (I know it's not much but not the point)
Hello,
We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We understand your concerns and want to assure you that our service is transparent. Please allow us to provide some clarification on the matter.
First of all, we do not offer one-time trials or one-time payments, and we do not charge per resume. The thing is that our service works like a subscription. After the initial fee, which grants full access to all features such as unlimited resumes and cover letters, job application tips, expert-written content, etc., if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan to maintain uninterrupted access. Please know that charges can only be processed if a customer manually enters their payment details and agrees to the terms of the service. These conditions are presented during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information with the intention of maintaining and ensuring full transparency. You can also see it reflected in your account details: "Settings/Subscription Overview/View billing history".
We continually strive to enhance our site and deliver a seamless user experience. We encourage you to reach out to us at [email protected] with your account details. Our team will be happy to review your subscription and provide personalized assistance. We appreciate your feedback and the opportunity to assist you further.
Best regards,
The LiveCareer Team.
My first experience of AI CV writing was so easy, it makes me sound fantastic and there's no way I could have come anywhere near writing this myself as it's so professionally written, and I'm not good at selling myself, although nothing on the CV is questionable.
Hello,
Thank you for your kind words! We're pleased to hear our AI feature made crafting your CV easy and that you feel proud of the polished, professional outcome. Helping job seekers showcase their skills clearly and professionally is always our top priority, so it's great to know that we met your expectations. Wishing you much success in your career path!
The LiveCareer Team.
Consistently received positive feedback from customers for friendly and efficient service
Recognised by supervisors for excellent teamwork and reliability
Praised by customers for politeness, patience, and attention to detail
Commended for handling busy periods calmly and professionally
Hello,
Thank you so much for your kind words. At LiveCareer, we strive to provide friendly, efficient, and attentive service, so it’s wonderful to hear that our efforts are recognized and that our staff’s commitment has made a difference in your experience. Your feedback means a lot to us and motivates us to continue improving. Best of luck in all your future endeavors!
The LiveCareer Team.
I used LiveCareer to update my CV. The process was seamless, and it didn't take me long to do the touch-ups. Happy to share that I was offered a job with a nice offer!
Hello,
Thank you for taking the time to leave us a review! It’s gratifying to learn that your experience with us was smooth and hassle-free. We strive to provide a user-friendly experience that simplifies the CV creation process. We wish you the very best of luck in your new role and this next chapter of your career.
Warm regards,
Customer Service Team.
I was able to create my CV with ease using your template. The support help and tips provided is excellent. I would use again in future if I have to,
Hello,
Thank you for your gracious words in this five-star review! We’re delighted that our template and support made creating your CV easy and effective. We aim to deliver tailored solutions for our customers. Your satisfaction is our priority, and we can’t wait to welcome you back again.
Best regards,
Customer Service Team.
I was very grateful and satisfied with this app. For PHP 130+, I was able to create a nice and presentable resume. I was able to land a client/job. Thanks a lot.
I suggest you have a portfolio template too. But overall, it's great.
Hello,
We’re grateful for your feedback and pleased to know that LiveCareer effectively supported you in creating a strong resume that led you to a real opportunity. Providing practical tools and reliable guidance at a fair price is an important part of our mission, so your comments mean a lot to us. Your suggestion for portfolio templates is appreciated and will be considered as we continue enhancing our services. Wishing you much success in your new role!
The LiveCareer Team.
Good one really enjoyed to use this for resume creation.
Hello,
Thank you for taking the time to share your experience with us. We’re glad to hear that you found our resume creation service enjoyable and helpful. Our goal is to provide a straightforward, reliable, and professional platform that supports users at every stage of their job search, and feedback like yours lets us know we’re on the right track. Best of luck in your career journey!
The LiveCareer Team.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your thoughtful remarks in this five-star review! We’re delighted to learn that you found our service quick and easy to use. It's wonderful you were able to create a CV that resonated with you. Our aim is to deliver tailored solutions for our customers. Your recommendation is greatly appreciated, and we look forward to the chance to assist you again in the future.
All the best,
Customer Service Team.