LivebeamReviews 20,072

Dear Derrick,

Thank you for rating our services!
We are pleased to hear that you have found interesting people to communicate with!

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.

Have a great time on our website for communication!

Best Regards,
Support Team Livebeam

Dear Mike,

Thank you for rating our services!

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

You may use the Search option available on the website in order to find members from the preferred location.
Have a great time on our website for communication!

Best Regards,
Support Team Livebeam

Dear User,

Hello and thanks for finding time to submit your review.

I'd like to draw your attention to the that there are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication.

We are always at our customers’ service and ready to assist in any situation occurred. That is why set our prices to such a level.

Also, please kindly note that the price of a particular credit will be lesser if you buy the bigger packages offered on the website.

We also offer some better deals for our loyal customers, please contact us via [email protected] to find out more.

If this message was helpful for you, please increase your rate.

Best regards,
LiveBeam Customer Support

Dear Karerm,

Thank you so much for this review!

We would like to inform you about the streaming option which allows you to see and chat with users live.

This is a completely new feature allowing you to watch a stream from a trusted member on our website. Streaming gives you a unique opportunity to look into another member's life and become a part of it by using different types of interactions while watching!

How you can connect to the stream:

— Click “More” → “Watch Stream” button in order to connect to the stream. If “Watch Stream” button is missing – it means that the member is not streaming at the moment. It is free to connect to the stream;

— You will see a window with the trusted member streaming. Additionally, you can send messages to a group chat – it is free of charge! Please, note that the messages in a group chat are visible to all viewers of the stream. You can also donate to your favorite streamer in order to encourage the member – the donates will appear as animated or static stickers in the group chat.

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
LiveBeam Customer Support

Dear Alfred,

Thanks a lot for submitting your feedback!

We appreciate your positive attitude towards us. However, we would like to inform you that it is the decision of each customer to what kind of package to select in order to communicate, Please note that you can easily opt for the appropriate package that fits your possibilities and I would like to let you know that we have the bonus program for our loyal customers. Also, please note that we have several methods of payment on our platform, and the important thing is that we do not have subscriptions on the website.

Should you have any additional questions, please contact us via [email protected] email at any time.

Best regards,
Livebeam Customer Support

Dear Bruno,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
Livebeam Support Team

Dear John,

Thank you for sharing your feedback with us!

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those personally.

Please, pay your attention that we offer several options of credits packages, we recommend that you choose the biggest packages of credits available in order to keep your conversations uninterrupted for a longer time and the credits will last longer. Moreover, the price per 1 credit is cheaper the bigger the package you choose.

Should you have any questions or need assistance, please feel free to reach us via [email protected] at any time. We are always glad to assist!

Best Regards,
Livebeam Customer Support

Dear Tj,

Thank you for taking the time to share the feedback about your experience!

All the users registered on our platform have different reasons to communicate with other people, hence the experience of each particular user is unique, as well as their results from using the platform. We do hope that you will manage to find like-minded people on our website and we wish you the best of luck!

Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our platform!

We are always at your service.

Best regards,
LiveBeam Customer Support