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Livebeam Reviews Summary
The company enjoys a generally positive reputation, with customers appreciating the platform's user-friendly interface and the abundance of attractive profiles, which enhances their experience. Many users express excitement about potential connections and the overall enjoyment of the service. However, concerns are prevalent regarding the perceived emphasis on monetary transactions, with some users feeling misled about the authenticity of interactions. This sentiment suggests a need for clearer communication about costs and the nature of conversations. Overall, while the platform offers engaging opportunities, addressing financial transparency could significantly enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was blocked after buying credits - I have no idea why and I can not use the credits I bought…
- my feeling at the moment that Livebeam is a scam, there is no way to contact customer service…. I was having good chats then blocked for no reason. If you can investigate what happened and why I was blocked that would be very good..
Dear Dave,
Thank you for taking the time to share the feedback about our platform!
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, watch live streams, check chat messages and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Best regards,
LiveBeam Customer Support
I love it but I could really use $ 2.99 for more points I only got to talk to 2 beautiful people can you help? I will pay it back on the third of next month.
I really love this app
Dear David,
Thank you for writing in! We appreciate your feedback.
Please note that we are always glad to add 20 welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of 20 credits at a significantly reduced price as a one-time option.
Thus, it is possible to spend around 40 credits to develop a good understanding of how the platform works and decide whether you wish to continue before investing in the bigger packages of credits. For this reason, it is required to purchase the initial package of 20 credits in order to gain full access to the rest of the credits packages.
Please be informed that it is not possible to receive credits in advance and we do not offer any types of subscriptions at the moment. On the other hand, you can purchase credits packages as a kind of our website currency in order to spend them on the services you like. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish and control your spendings personally.
As an alternative, you may consider using all free features on the website until you have the opportunity to get more credits. You can easily watch live streams, browse profiles, check chat messages and view profile pictures of other users for free. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please do not hesitate to contact us via [email protected] at any time if you need assistance. We will be glad to answer all your questions.
Best wishes,
LiveBeam Customer Support
There's a lot of questions and a lot of different people at the same time
Dear Rick,
Thank you so much for this review! We really appreciate you being a customer.
Members contact you to set up initial contact with you, feel free to communicate with people you like the most.
We’re here for you anytime. Kindly contact us via [email protected] in case of any questions.
Kind Regards,
LiveBeam Customer Support
I don't like and don't trust sites like this that require money for almost everything. For all I know, it could be a scam. The fact that all the women on here are beautiful is unrealistic and not believable... and then you expect a man to spend money to talk to people who he cannot prove are even real profiles. I'm not doing that.
Dear John,
We try to make sure that all the members are real and interested in communication on the website. For this purpose, we introduced the difficult procedure of verification steps. All our trusted members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe. We have established the process of the ladies' verification by our Affiliate Partners.
If someone doesn't seem real to you or behaves suspiciously as you might think, you can always share this with our 24/7 Customer Support. We will immediately review any situation that happened.
There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is a natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every user to try to present himself/herself in the best way possible.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
LiveBeam Customer Support
Its so great on here to chat with lovely beauties you have on here.
Dear Mike,
We are extremely grateful that you took the time out to leave us a review!
Please reach us via [email protected] in case of any help needed. We wish you a pleasant time on our platform!
Sincerely,
LiveBeam Customer Support
Nice women to talk to but just like the other site they do not offer no monthly service like eHarmony and when u offer to video, they say that they rather chat very disappointing
Dear Eric,
We appreciate you choosing our communication platform, your feedback is really significant for us!
We do not have a monthly subscription. However, you can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.
We try to make sure that all the members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
If there’s anything we can do to help you further, let us know via [email protected].
Sincerely,
LiveBeam Customer Support
The chat would keep me here but you're too greedy.
Dear Todd,
Thank you for the review!
Could you please be so kind as to specify what kind of difficulties you face?
Anyway, you can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works.
Best regards,
Livebeam Customer Support
Great it was wonderful I had a great time and wanted to bring
Dear Dave,
Thank you for the great review! We’re so happy you loved your experience and you shared your opinion with us and the community.
Please contact us via [email protected] in case any questions arise, we’ll be happy to help you.
Best Regards,
Livebeam Customer Support
It's okay I mean not talking sex or nothing like that it's not costing anything so that's great but now I like to get back to talking to her please then I can put another star on there thank you curiosity
Dear Michael,
Thank you for rating our services!
We are pleased to hear that you have found interesting people to communicate with!
Have a great time on our website for communication!
Best Regards,
Support Team Livebeam
Too expensive for the quality of the interaction. Had a great chat with an interesting human being but question the reality.
Dear CJ,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Livebeam Support Team
Yes but the credits don't last long enough to really get to talk to the ladies!
Dear Barry,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
However please note that you have to top up our account in order to have the credits and the ability to communicate.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
Livebeam Customer Support
Not bad but Am not rich, and can't afford to buy credits.
Dear User,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Livebeam Customer Support
Its too costly. I just find a nice girl then money all gone
Dear Bryson,
Thank you for this review! We really appreciate your word about us.
It is true, that our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
We are always ready to find suitable options and provide complimentary credits.
We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
LiveBeam Customer Support
Great lots to look and to chat with anyone on bere
Dear Vincent,
Thanks for sharing your positive review of our service! Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our platform.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Kind Regards,
LiveBeam Customer Support
I really enjoyed my Convo with Vita, and then the token curse took over. I hate the token system, 20 credits per text?! That's 21st century robbery. I really connected with Vita... this system sucks. Frustration.
Dear Quint,
Thank you so much for the review!
It is true, our platform is quite expensive. However, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits.
Also, we are always glad to inform you about our bonus systems, so you could get free credits.
We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
LiveBeam Customer Support
All of the ladies save one are from Ukraine the one was from Columbia the country! Yes they are all beautiful!
Dear Dennis,
Thank you for the review!
We are glad that our website is the right place for you!
Could you please be so kind as to specify if there is something you are not satisfied with that you put us such a rate?
Please, tell us more at [email protected]
Best regards,
Livebeam Customer Support
Excellent, the women are beautiful, they don't seem to hold anything back enjoy talking with them, definitely looking at them
Dear Robert,
Thank you for rating our services!
We are pleased to hear that you have found interesting people to communicate with!
Have a great time on our website for communication!
Best Regards,
Support Team Livebeam
I like they website it is good to know different people
Dear Alex,
We appreciate you choosing our communication platform, your feedback is really significant for us!
We wish you a great time communicating with your penfriends!
Best regards,
LiveBeam Customer Support
I don't understand the payment program. Direct me to a scedule so I can see it.
Dear Tom,
Thank you for writing in!
Please note that do not have a subscription on our website, however, you may purchase various credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to a subscription, so you can use it anytime you wish.
Please feel free to check more information on this page https://livebeam.com/my/credits (desktop) or https://m.livebeam.com/credits (mobile).
Also, you may contact us via [email protected] at any time. We will be happy to answer your questions and assist you with the difficulties that you might experience.
Best regards,
LiveBeam Customer Support
From the business
Livebeam is a platform designed to help you create meaningful connections in a safe and welcoming environment. Engage with like-minded individuals who add positivity and joy to your daily life.
Whether you're sharing experiences, enjoying uplifting conversations, or simply embracing moments of connection, Livebeam provides a comforting space for meaningful interactions. Each connection brings an opportunity to brighten your day and energize your spirit.
At Livebeam, we believe that meaningful connections have the power to transform your routine, offering moments of joy and inspiration. Join Livebeam today and experience how engaging interactions can spark happiness and enrich your journey.
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Dear Nigel,
Hello and thanks for finding time to submit your review.
As I can see, your profile has been closed due to violating the rules of our platform.
The decision was made in accordance with paragraph 9 of our Terms of Use.
According to our records, you were sent a letter from our Billing Department with the information regarding this matter - the email was sent from [email protected]
If you can't locate the letter or still have any questions - please contact us via the mentioned-above email address.
Best regards,
LiveBeam Customer Support