LivebeamReviews 20,072

Dear Garvi,

Thank you for sharing your feedback as it significantly helps us do better!

Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve content makers to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.

Please do not hesitate to contact us via [email protected] if you need assistance, we are always happy to help!

Kind Regards,
LiveBeam Customer Support

Dear Roland,

Thank you so much for this review!

You can use the Search option at the top of the list of the members, registered with us. By clicking the "Filters" button, you can sort members by location and age.

On our platform, you can connect with members from different countries in no time. We provide a safe space to initiate communication and share different ideas, traditions and knowledge with other members of the website. You may use our platform to meet new people and expand your communication bonds.

We really appreciate you being our customer and helping to spread the word about us.

We're here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
Livebeam Customer Support

Dear Chester,

Thank you for the review of our website!

As far as I can see you have already used the free welcome package to try out the website.

I would like to draw your attention to the fact that in order to go on using some extra features of the website please make sure to have credits on the balance.

You are welcome to choose from the available lower packages on the credits page.

Let me please also inform you that we have a bonus loyalty system. Would you like to know more about this?

We are sure that you need some time to explore the website thoroughly!

We hope that your next review will be about your amazing experience on Livebeam!

Should you have any questions please feel free to contact us via [email protected]!

Best regards,
Livebeam Customer Support

Dear Jay,

Thank you for the review of our website!

Could you please be so kind as to specify what is exactly disturbing for you considering the type of payment?

Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.

Also, please note that we can review your case individually if you provide us with the member's ID and more details. So we can double-check the verification of such a member.

I would like to draw your attention to the fact that in order to go on using some extra features of the website please make sure to have credits on the balance.

You can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a paid member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works.

We are sure that you need some time to explore the website thoroughly!

We hope that your next review will be about your amazing experience on Livebeam!

Should you have any questions please feel free to contact us via [email protected]!

Best regards,
Livebeam Customer Support

Dear Abe,

Thank you for the review of our website!

Please, be kindly informed that we provide our customers with a welcome bonus to try out the website.

I would like to draw your attention to the fact that in order to go on using some extra features of the website please make sure to have credits on the balance.

You are welcome to choose from the available lower packages on the credits page.

As an alternative, you still have access thousands of users' profiles absolutely for free. You can view their photos and check your conversation history without any credits required.

We hope that your next review will be about your amazing experience on Livebeam!

Should you have any questions please feel free to contact us via [email protected]!

Best regards,
Livebeam Customer Support

Dear Dan,

Thank you for your comment!

We would like to inform you, that our website is an international communication platform and we have several methods of communication on the website. Thus, our website is easy and convenient for navigation and interaction between members. And our goal is to create comfortable conditions for all the participants.

Please note that we have a bonus system for our loyal members.

We hope that you enjoy being a part of our platform.

Should you have any additional questions, please contact us via [email protected] email at any time.

Best regards,
Livebeam Customer Support

Dear James,

Thanks a lot for submitting your feedback!

It is a pity to hear such a negative comment, but we have a lot of users registered on the platform from different parts of the world. Thus, you can find the users on your location (in USA). In order to do so, you have to visit the section "Search", press on the tab "Filters" on the right corner of the screen, and set your searching country parameter.

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

Should you have any additional questions, please contact us via [email protected] email at any time.

Best regards,
Placetochat Customer Support

Dear Andy,

Thank you so much for taking the time to leave us a review. We appreciate it!

Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

You can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to upgrade your account to paid version. You can choose among various packages, including the cheapest ones, in order to try our project out and understand how it really works.

However, in order to communicate, should purchase the credits. We have several credit packages, that can be appropriate for each member and can satisfy your needs in communication on the website.

Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Best Wishes,
Livebeam Customer Support

Dear Pepe,

Thank you for taking the time to express your thoughts and share your feedback with us!

We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?

We're here for you anytime. Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Many thanks,

Livebeam Customer Support

Thank you for taking the time to express your thoughts and share your feedback with us!

We have recently received your review and we would be glad to resolve the issue that you mentioned there. On our platform, you can connect with members from different countries in no time. We provide a safe space to initiate communication and share different ideas, traditions and knowledge with other members of the website. You may use our platform to meet new people and expand your communication bonds.

We try to make sure that all the users are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Our main goal is to provide you with the best service and your satisfaction is our priority!

We're here for you anytime. Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Many thanks,
Livebeam Customer Support

Dear Eduardo,

What made you think this way?

I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. Video confirmation is the main way to check whether the person is real. They have to confirm their identity by recording a video and showing their ID document on the camera.

Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.

We do not pay or hire members, it is prohibited. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

Please contact us via [email protected] if any help is required.

Respectfully yours,
LiveBeam Customer Support