Littlelace

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Australia
1 review
0 helpful votes
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DO NOT TRUST - NO REFUNDS
March 25, 2023

Awful quality clothes which is why there is no close up or zoom function on their site and their returns is the worst - no refunds just credit.

Date of experience: March 24, 2023
Australia
1 review
0 helpful votes
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Cheap nasty rubbish clothing
February 3, 2023

- false tags on products stating cotton when it's obviously polyester.
- they refuse to refund and make money by falsely describing products
- rude and abrupt customer service
BEWARE. All the reviews speak for themselves

Date of experience: February 3, 2023
Georgia
1 review
0 helpful votes
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DO NOT BUY FROM THIS "COMPANY"
January 18, 2023

If I could give zero stars, I would. I ordered what was supposed to be a Christmas sweatshirt on November 6,2022, and received it in January of 2023. I inquired about my purchase, only to receive empty promises of my its arrival. When my shirt finally arrived, I pulled a thin, cheap-looking, polyester-like shirt out of the bag. I had looked for information about the company beforehand but obviously did not look well enough, and the lack of details about the company should have been a warning sign. Looking at their current FaceBook posts, one can see that almost all the comments have been deleted, which I am assuming is because they are all negative. The bad reviews here are well earned. Do not waste your money!

Date of experience: January 17, 2023
New Mexico
1 review
0 helpful votes
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Stay away from this company!
January 17, 2023

I saw this company on Facebook and went to their website. I ordered 3 velvet dresses on November 18,2022 for the holidays. Photos looked good. I received one of the dresses 35 days later (fortunately 2 days before Christmas. I received the other two 54 days later. One of the dresses was a bright red instead of brown as it was described. I contacted customer service and they wanted a photo which I sent. Then they offered me a 15% off coupon for my next order instead of returning it. I emailed them again and stated that I just wanted to return it. So got the return address which is in Foshan City, China which I need to pay for. So not only is the lengthy shipping time and return policy an issue, these "velvet" dresses are not a true velvet and are cheap looking. More like the toddler Christmas dresses you see at Walmart.

Date of experience: January 17, 2023

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Pennsylvania
1 review
0 helpful votes
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Don't do it
January 16, 2023

Cheap knock offs. Material is nothing like the pictures and it costs $30 to ship back to China. Feels like rubber, not cotton

Date of experience: January 16, 2023
Virginia
1 review
2 helpful votes
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Buyer Beware/Nightmare
January 4, 2023

Purchased a seasonal (Christmas) top 11/19/22. Took over a month to arrive. When contacting "customer service", and only by email, did nothing to follow up on huge delay in receiving order 12/23/22. Too late for the holiday season. Shipping bag contained no return slip, return address showed a NY address. Garment had no care instructions sewn in. Garment was not a nice screen print of a retro Santa, but more like a cut out from a blow up vinyl swimming pool or an actual blow up bed. I no longer wanted the item as it did me no good as the season was over, and it was the most unattractive item of clothing I had ever laid eyes on. They stated in email well we will refund you, but it's going to be pretty expensive to ship back. My response was why would it cost me more than I originally paid for shipping, if it was a domestic return. Say it with me, because I need to ship the item back to China. They did offer me a 15% discount on my next purchase! Really? I want to be ripped off a second round? No thank you. I am now stuck with a hideous, out of season top that I will never wear. By the way, this is my first retail purchase online review, and it was worth spending the time. This company is bad news, and I would keep on scrolling for a unique Christmas top. What a scam of an experience. They don't care in the least bit. Don't be fooled, do your homework. I wish I had.

Date of experience: January 4, 2023
Texas
1 review
0 helpful votes
Follow Lisa L.
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Never received merchandise
January 1, 2023

Ordered 2 Santa print t-shirts $87.97 on 11/20. After repetitive requests to ck status and now request a refund...no assistance is being provided. Highly recommend Staying clear of this site

Date of experience: January 1, 2023
Indiana
1 review
1 helpful vote
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Junk
December 29, 2022

Don't get tangled up with this hot mess of a company. The two items I ordered are pure junk. I have contacted the company 5 times. They aren't helping and offered me a 10 percent refund. They won't give me details on how to return. From what I see in other reviews, looks like I need to return to China. This place is a gigantic scam.

Date of experience: December 29, 2022
Australia
1 review
1 helpful vote
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I felt scammed
November 25, 2022

I've been buying regularly from this site for a number of years and was always pleased with their products. 2022 Black Friday sale they did a deal where you buy 3 dresses for $60, chosen at random, could be latest or older stocks. The 3 dresses I received looked like rags, I literally threw them in the bin the moment I saw them. Can't believe Littlelace ever stocked such cheap awful quality/design items. I wouldn't even give these away coz no one would ever wear them. They currently have items for $20-30 and they look decent & wearable, not the ones they sent me. They were disgusting. Very disappointed to say the least.

Date of experience: November 25, 2022
Texas
1 review
1 helpful vote
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0 but had to choose a star
October 24, 2022

They are the biggest scammers. They tracking is fake never received the shirt. I got my money back right away. Do not buy from them.

Date of experience: October 24, 2022
Indiana
1 review
3 helpful votes
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Terrible
October 19, 2022

If I could give a negative review, I would. My fault really, for not reading reviews beforehand. Ordered a top that looked adorable online... beautiful colors, cotton, etc. Received a total POS about a month later. Made of some sort of shiny, cold material. Colors are awful. Plus, it's about the size of a tent. Returning is really not possible. They try to talk you out of returning... and their emails for this are wacky... they are not from Littlelace but from whoever is responding in customer service so the emails are easy to miss. Cost to ship back to China is beyond ridiculous. This piece of garbage will be taking up room in the trash.

Date of experience: October 19, 2022
Illinois
1 review
2 helpful votes
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Nothing is true to size.
October 17, 2022

This is an awful site. Do not buy anything. Nothing is true to size, not even close. Almost impossible to make any type of returns.
As far as I am concerned, it is nothing buy a scam.

Date of experience: October 17, 2022
Australia
1 review
1 helpful vote
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Pretty happy!
July 23, 2022

Love the dress design. I go the Julina dress in white. Needed a good iron when arrived but the shipping was super quick. I usually get a size 12-14 buy chose to go with the 14 as I heard sizes can be a bit small. Happy with my purchase and would recommend going the bigger size if you're a taller and not petite

Date of experience: July 22, 2022
North Carolina
2 reviews
6 helpful votes
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Not as pictured
June 29, 2022

If only the clothing actually looked like the photos online. The sleeves are shorter and the sizing is ridiculously small. And they state they don't accept returns because "it doesn't fit or you just don't like it." $79 for two of the ugliest shirts I've ever seen. And it took a slow boat from wherever to get here. Buyer beware. Oh and the polyester shirt I received was supposed to be 100% cotton. THEY SUCK.

Date of experience: June 29, 2022
Arkansas
1 review
3 helpful votes
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Awful/dishonest do not buy from them!
June 25, 2022

This company is a complete scam. Won't answer emails. Fake tracking number that just keeps going nowhere!

Date of experience: June 25, 2022
Massachusetts
1 review
3 helpful votes
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Misleading
June 20, 2022

Bought a blouse. Not cotton as they said, but polyester and difficult to iron. Poor color & quality.

Date of experience: June 20, 2022
Australia
1 review
2 helpful votes
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The quality is so bad!
March 24, 2022

The quality was worse than Shein but the clothes cost so much! They only give you store credits which I ended up getting 2 dresses that I wouldn't even wear and they cost me nearly $150...

Date of experience: March 23, 2022
Australia
1 review
2 helpful votes
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Poor quality and No Refunds
December 23, 2021

The clothes look amazing online but when I receive them they are the poorest quality you shouldn't be marketing items of such low quality for an incredibly high price. Ridiculous. What's worst is there's no refunds only store credit. Therefore the items I get in exchange are also poor quality

Date of experience: December 23, 2021
Australia
1 review
1 helpful vote
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Size too big
October 25, 2021

Order the Tamara white dress in a 10 it was too big I have returned and wanted to purchase in a smaller size but it's not available most items on this website are out of stock and have been for months now very disappointing also I don't like that you only allow store credit it's very ugly and this will turn customer off your site as it's our money and if we return an item back to you therefore you should return our money not be a thief and keep it very selfish I have looked and everything else is not to my liking or out of stock so now I'm at a loss. I would never recommend this company to anyone go elsewhere if you can and save yourself the hassle there is a reason why they have a 2 star rating

Date of experience: October 24, 2021
Australia
1 review
3 helpful votes
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Inconsistent sizing
July 13, 2021

My first purchase through this website was ok. Bought a size 10, fitted as a size 10. Quality is on the cheap side but the print was nice so I kept it.
However my second purchase was not ok. Bought a size 12 as the pants looked small. When I received them they were more like a 8. Littlelace refused a refund, instead offering a credit note. Which I wasn't happy about as I didn't feel it's my fault their sizing is inconsistent.
Ladies beware of the non existent refund policy. Also the garments in real life look on the cheap side. You could definitely find these items in the cheaper Chinese shops whilst having the luxury of trying them on for correct sizing.

Date of experience: July 13, 2021