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Lily Ann Cabinets

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lily Ann Cabinets Reviews Summary

Lily Ann Cabinets has a rating of 3.8 stars from 1,268 reviews, indicating that most customers are generally satisfied with their purchases. Lily Ann Cabinets ranks 1st among Cabinets sites.

service
6
value
6
quality
6

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Chris B.
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No need to spend 2,3, or 4+ times as much for your kitchen. I would challenge anyone to compare my kitchen with a more expensive one and be able to tell the difference.

Date of experience: March 24, 2020
Bob I.
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*******334
March 22, 2020

*******334

Date of experience: March 22, 2020
Richard C.
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Chuck Bennett was our designer
March 20, 2020

Chuck Bennett was our designer. Very patient, helpful, and professional.

Date of experience: March 20, 2020
Mozelle R.
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*******803 Great website I received my product in good condition, and in a timely manner. I also spoke to a representative and he helped me a lot with the configuration for my bath cabinets. I will order again from them.

Date of experience: March 17, 2020
Michael E.
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Totally happy just gave the 3d design low because I never saw anything in 3d, maybe it was me or it just was really communicated well to me in how to look at it. Heidi was awesome as my designer she was prompt in getting back and answered all my question thoroughly.

Date of experience: March 17, 2020
Patricia G.
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I don't know what the 3D service is
March 16, 2020

I don't know what the 3D service is - I have not used it. I received my drawer, I have looked at the video to install it and it seems to me that it was a mistake to buy it.

Date of experience: March 16, 2020
Rick V.
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Not happy about the use of mdf in the doors, solid maple and maple plywood is a better product

Date of experience: March 15, 2020
Amber C.
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Thanks for always having the best prices with the best quality! Will order again!

Date of experience: March 15, 2020
Joe a.
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So far everything has been great!
March 15, 2020

So far everything has been great! We enjoyed working with Johnny. He was very helpful with suggestions, but not pushy at all.
One complaint we have is that we had to return a couple things and it took over a month to receive our money back for that.

Date of experience: March 14, 2020
Joel S.
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The website is set up very well, and it was very easy to find the items I was looking for and effortless to place the order. Thank-you

Date of experience: March 14, 2020
New York
2 reviews
3 helpful votes
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For Shame!
March 9, 2020

Where did the quality go? Who are they hiring? This used to be such a good company, but their standards have slipped. The cabinets will not go together because it looks like they started cutting one angle from one end, stopped half-way through and started at the other end,... UPSIDE DOWN! There is no way to use cabinets cut like that. The parts can't possibly slide all the way through the grooves. Waste of money and waste of time!

Date of experience: March 9, 2020
Yogesh G.
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Nice Experience
March 9, 2020

Nice Experience

Date of experience: March 9, 2020
Annita K.
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It can be difficult to find things on the web site. It means I miss things I would like to purchase. Over all good.

Date of experience: March 8, 2020
Ammerett T.
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Overall great, website very slow at times
March 6, 2020

Overall great, website very slow at times. The Cabinet quality was far better than I ever expected. They are beautifully designed. So glad my friend told us about your company.

Date of experience: March 6, 2020
Sheronda B.
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I had a really nice experience on your web site very user friendly.

Date of experience: February 26, 2020
Hunter G.
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It took a long time to get responses to questions that I had. I also don't like how I have to scroll to find each individual cabinet size. It would be easier if the style of cabinet was listed and then the different sizes immediately followed in the same section with price. When unboxing my order I noticed that a few items were different. Example: I ordered two of the same posts, but even though they were labeled as them same they were two completely different designs. I also had a side panel that had no dado cuts so I could not complete the assembly. Despite this, Nick was quick to remedy the issue and sent replacement parts.

Date of experience: February 24, 2020
William D.
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Products, delivery, and service all good
February 24, 2020

Products, delivery, and service all good. Thanks again!

Date of experience: February 24, 2020
MCKOY Z.
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I've waited 3 months for this sale!
February 19, 2020

I've waited 3 months for this sale! Pantry was easy to assemble, and my wife helped me get the shell into the house before installing shelfs and doors. Match our existing cabinets and gave her lots more storage we were short of.

Date of experience: February 18, 2020
jake w.
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No comment
February 15, 2020

No comment

Date of experience: February 15, 2020
Kelsey E.
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Easy to use, pictures were appreciated
February 5, 2020

Easy to use, pictures were appreciated.

Date of experience: February 5, 2020