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LightUp

4.7

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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
130
value
117
shipping
116
quality
116
This company does not typically respond to reviews

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3,213 reviews

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Georgia
1 review
1 helpful vote
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I paid extra for the faster shipping and it still only came through as the original date for free shipping. It gave a notice that it would be slower delivery after making the purchase. It should have gave notice before making the purchase of faster shipping. Disappointed with that and am still waiting for a response back

Date of experience: July 1, 2020
Jacob Y. — LightUp Rep
over a year old

Dear Jesse, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Louisiana
1 review
1 helpful vote
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Tammy
July 24, 2020
Updated review

Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks! UPDATE! Lights came in. Great! Will keep this website on my favorites and buy again! Thank you so much!

Date of experience: June 24, 2020

Worried about this...
July 16, 2020
Previous review

Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks!

Date of experience: June 16, 2020
California
1 review
0 helpful votes
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I place the order and I receive it and a few days
That was a quick delivery. Tank you Light up.

Date of experience: May 21, 2020
Germany
1 review
1 helpful vote
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Great products
June 18, 2020

I have 26 4ft fluorescent fixtures between my barn, garage, and basement. Several of those were completely burnt out. The LED bulb 20pack at $2 a bulb were listed as "warm bright" 3500k and I was a little leery of them not being "white" enough but they are sure bright enough to not care if they're blindingly white.

Date of experience: May 19, 2020
Ohio
1 review
0 helpful votes
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Thumbs up!
June 12, 2020
Updated review

They had what others didn't, and still the best price. Great communication, too.

Date of experience: May 3, 2020

Best price anywhere!
June 12, 2020
Previous review

Best price anywhere!

Date of experience: April 25, 2020
Wisconsin
1 review
0 helpful votes
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Good Products at a Good Price
June 12, 2020
Updated review

Thanks for the cost effective, energy efficient bulbs. We can all do our part to help solve climate change by updating to LEDs. Also, use your voice to advocate for action by Congress at CCLUSA.org

Date of experience: May 1, 2020

Thanks for the cost effective, energy efficient bulbs
June 12, 2020
Previous review

Thanks for the cost effective, energy efficient bulbs. We can all do our part to help solve climate change by updating to LEDs. Also, use your voice to advocate for action by Congress at CCLUSA.org

Date of experience: April 23, 2020
Pennsylvania
2 reviews
1 helpful vote
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Good experience with lightup.com
June 12, 2020
Updated review

Bought LED fluorescent replacement bulbs. Great price! I have already installed 20 of these with good preliminary results. I can't speak for their longevity since I've only had them for a few weeks.

Date of experience: April 20, 2020

Website is easy to use
June 12, 2020
Previous review

Website is easy to use.

Date of experience: April 13, 2020
New York
1 review
1 helpful vote
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Recessed Lighting
June 12, 2020

Everything was great: delivery time and quality of the product. When I opened up the box the recessed light were shipped in, I received both light that the boxes had some damage but not the shipping box. That tells me that whoever packed these recessed lights for shipment packed damaged boxes. This really should not happen because I am sure no-one would but something if the packaging of that item was damaged unless the price was discounted. The recessed lights themselves were not damaged and the one I installed work fine.

Date of experience: April 18, 2020
Pennsylvania
1 review
2 helpful votes
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Euri Retrofit
June 12, 2020

Three times I've ordered Euri retrofit products; all L. E. D. All three products exceeded expectations. AWESOME!

Date of experience: April 15, 2020
Michigan
1 review
0 helpful votes
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Mark B.
June 12, 2020

Received order before original delivery date. Fast service.

Date of experience: April 4, 2020
Virginia
2 reviews
1 helpful vote
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Overall Good Deal
April 14, 2020
Updated review

I Found all the needed specs for the item bought and check out with Paypal was good.

Date of experience: March 14, 2020

I Found all the needed specs for the item bought and...
April 5, 2020
Previous review

I Found all the needed specs for the item bought and check out with Paypal was good.

Date of experience: March 6, 2020
New York
2 reviews
0 helpful votes
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Fair price for LEDs
April 11, 2020
Updated review

Small problem at the check-out with the coupon code... also had the old expiration date for the card on record. But all looks ok now. I could not find a less expensive universal U-shape bulb listed.? Thanks for the 10% off.

Date of experience: March 12, 2020

Small problem at the check-out with the coupon code...
January 17, 2020
Previous review

Small problem at the check-out with the coupon code... also had the old expiration date for the card on record. But all looks ok now. I could not find a less expensive universal U-shape bulb listed.? Thanks for the 10% off.

Date of experience: January 14, 2020
Maryland
3 reviews
0 helpful votes
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Easy installation
April 8, 2020

Ordered some for our workshop and it was easy to remove the ballists in our old light fixtures and wire in the led bulbs. We like them so much that we will be placing another order for more of the same. They are nice and bright and exactly what we needed.

Date of experience: March 9, 2020
Florida
3 reviews
0 helpful votes
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Sylvania 4000K bulbs are great
March 3, 2020

Easy to locate product -- Thank you for having specs sheets link to product
And thank you for stocking such a wide variety of Sylvania in different color temps. Most 2700K bulbs are so abysmally yellow and the 5000K ones of BLUE. These 4000K lamps give a nice white light, pleasing on the skin tones and good for reading.

Date of experience: March 3, 2020
Georgia
1 review
1 helpful vote
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Beautiful Light at a great Price
March 3, 2020

Purchased a new light for or remodeled bathroom. It came quickly and exceeded expectations. It was fairly easy to install also.

Date of experience: March 2, 2020
New Jersey
1 review
1 helpful vote
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Flat panel LED
April 2, 2020
Updated review

Described as flush mount, arrived as recessed mount. Will not work for my application

Date of experience: March 2, 2020
Jacob Y. — LightUp Rep
over a year old

Dear Marv, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!


Flat panel LED
April 2, 2020
Previous review

Described as flush mount, arrived as recessed mount. Will not work for my application

Date of experience: March 2, 2020
Florida
1 review
0 helpful votes
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Ni tech support
March 27, 2020

There were no instructions on how to wire a double end bulb it was not clear if the bulb I had ordered could be used and there was no tech support available

Date of experience: February 26, 2020
Jacob Y. — LightUp Rep
over a year old

Dear Bob, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Pennsylvania
1 review
1 helpful vote
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Great pricing and quick delivery
March 3, 2020

Great pricing. Order came in two shipments, but I still think it was a reasonably quick turnaround. I would use them again.

Date of experience: February 26, 2020
Michigan
2 reviews
1 helpful vote
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Led review
March 3, 2020

Best prices and great selection of lighting options. Fast delivery and the products I received were better than I expected.
I will order from again!

Date of experience: February 21, 2020
Ohio
3 reviews
0 helpful votes
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Good stuff
March 3, 2020

Excellent range of products. Easy to find the solution that was right for me.

Date of experience: February 18, 2020

From the business

Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
+1
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