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LightUp Reviews Summary
The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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The order was filled and delivered quickly, with multiple texting fanfare from the delivery company. Only problem was that half the order did not get delivered. With 4' light bulbs, one suspects why. Three days later, a second box showed up very quietly and without confirmation of delivery texting. Quick turn-around time, LightUp, for fixing this kind of situation! Great product, great price, great service. I'll order again...
Great price for outdoor flood light. Easy checkout, fair price on shipping cost.
We are so glad to hear that you had a positive experience and look forward to fulfilling your next LED lighting need.
I ordered the 24 inch lights. They are bright! Lots better than the fluorescent lights I had installed 14 years ago. I would have rated it 5 star, but this annoying pop up kept coming up asking me a question.
Thank you for your 4-star review! We're so glad to hear you're enjoying the brightness of your new 24-inch lights and that they’re a great upgrade from your old fluorescents. We appreciate your feedback about the pop-up and understand how that could be frustrating.
Very reasonable and product arrived very quickly. I will recommend this company and shop here again.
Thank you for your business and your 5-star review!
We have used these lights a couple of times. They are very bright and have held up well. Very pleased with them, and they delivered in a timely manner. Will be purchasing more in the future.
Thank you for taking the time to leave us a review. We appreciate your 5-star review and your friend for referring you to us. Looking forward to fulfilling your next order.
Easy online ordering at very affordable prices and fast delivery…can't ask for much more than that!
Very easy to use web sight. Product shipped quickly. Very easy to install
Thank you for your 5 star review! Broken items suck but we are glad our Customer Service Team was able to help you out.
Product arrived but was damaged. Lights are otherwise as advertised.
User-friendly website; fast shipping; easy installation; and perfect performance. It doesn't get any better than this!
The website was easy to navigate and the photos and descriptions of the items were spot on.
I have to be fully honest and transparent here; I never thought I would have such a pleasant experience buying some light bulbs! Wow, normally I would go to a big box store and have to deal with mopey retail workers who are butthurt about the choices that landed them in their positions but not with Light Up! On top of that, the price I paid was VERY handsome, especially when compared to the jacked up, predatory pricing of those orange and blue box stores. In an age of massive inflation and dirt service, LightUp served as a shining beacon of hope for humanity by providing excellently priced, quality goods that shipped quickly and arrived in excellent condition. Thanks, LightUp! In the words of the famous Terminator, "I'll be back."
Customer service folks answered my questions and helped me select the product for me. Good job.
Good transaction. Not sure on integrity yet, just put in use..
Smooth, Quick and very easy transaction. Great selection to choose from.
Great experience, name brand products, great price and fast shipping. What more can you ask for.
Couldn't be better. Delivery was fast, arrived in great shape and worked perfectly. Thanks! We'll be ordering again.
Thank you for seamless order and delivery. The clients will be pleased with there energy savings.
From the business
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad the situation was resolved for you in a timely manner. We appreciate your business and look forward to fulfilling your next order.