LightInTheBoxReviews 13,787

I really don't understand how this Communist Chinese company has so many good reviews. They are very difficult to do business with. I recently received a T-shirt where the graphics were blurry (Showed crystal clear in the add). Just try and return something and then you will see their true colors... Better to stay with Companies who provide good customer service... God bless America... Below is their Item shipped

Shipped Items
Item(s) Quantity

Men's T shirt 3D Print Graphic Prints Letter Crew Neck Casual Daily Print Short Sleeve Tops Fashion Vintage Classic Comfortable Black / Red Blue-Green Blue / Summer
Size: L Color: Army Green
1
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Dear nick
We'd like to let you know that your order ******* is on its way.
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We thank you for your patience and understanding. Please feel free to contact us if you have any further questions.
Sincerely,

The Lightinthebox.com Team

Been charged 4 times, No coat, no contact no reply from them.
They are WANKERS... YES WANKERS. WANKERS

HORRIBLE HORRIBLE WIG!
I bought this week to wear one or two times to a couple of events. I didn't expect much for $30. But what I received wasn't even worth $3! I will say two and only two things are right about it. One it's the right color and two it came quicker than I expected. I received this week today April 1st. When I removed it from the bag and The netting over the wig there was so much hair in just the netting and the bag. So I said to myself no biggie it's just a $30 wig. Not only is it horribly thrown together, the strands are falling out phenomenally! You can see the white tracks in the part if the wind blows you can see all the WHITE tracks. They do this on purpose because they know it cost too much to send it back to China! I will never ever buy from this company again! As well as tell all my friends that this is as bad as the 'Wish" sellers. They should be ashamed of the reviews here and do something about it. I'm sure the few good reviews are fake.

I was sold a disgusting piece of clothing that looked nothing like what I purchased. It took months and several hours of my time to get my money back. A complete disgrace of a company. They should not exist.

Do not waste your time ordering from this website. It has terrible customer service. I placed an order and immediately tried to cancel it. I tried submitting a ticket but they never responded to my cancellation request. I have lost the money I used for the order.! There is no phone number or email available.

Il sito si naviga bene, la scelta tra le opzioni di acquisto è chiara e le caratteristiche dell'oggetto sono messe in evidenza in modo da non incorrere in errori. Le modalità di acquisto sono facili da seguire, e le indicazioni sono chiare. Le condizioni di spedizione sono messe in evidenza in modo semplice come anche le corrispondenti spese.
Il prodotto acquistato è arrivato in ottimo stato, ben protetto. Corrisponde a quanto scelto sul sito.

The fabric is of a good material. My daughter loves it so do I. My only disappointment is that it's small for her even though she just turned 3 and I chose the one of 3 to 4 years. So I suggest that you size a little bit up if you have a chubby daughter.

I altered my review to 4 stars after being told by the company that it was the only way to get a refund. This is how they have a high star rating on some sites. BUYER BEWARE.

This is their email to me:

I noticed that you are not satisfied with the product quality.
Please understand that the returning would be costly if you return it back to China.
I believe that you are a valued customer and have prepared a special option for you.
Would you mind to keep the item and alter the review on sitejabber to 4 or 5 stars, I will fully refund you without returning after I see that the review is altered.

The pictures give the idea that the dresses are A-line, with creases and that the dress has "movement" when on the body. The fact is that the cheap material is single layer, no movement and isn't wearable even as a housedress.

I ordered several tops and found they didn't fit. So I tried to return them but was advised by Lightinthebox that they had to be returned to China and that this would be very expensive. Better, they said, to accept a 20% discount on your next purchase ( not likely) or they could graciously give me a cash payment of 10% of the value of the order. Should I still wish a refund, I was advised that they would not refund the original shipping cost. I then asked them to tell me the actual net amount of the refund I was seeking.
I have received no further replies from them. I resent my request for dollar clarity and again have no response. I do not recommend buying anything from this company as their after-sale customer service is totally unacceptable.