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Lighting Supply Reviews Summary
Lighting Supply has a rating of 4.3 stars from 4,296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention great price, timely manner and customer service. Lighting Supply ranks 2nd among Lighting sites.
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Your online product listing was very easy to navigate, as was the entire ordering process.
Speedy and efficient delivery of well packed products was great.
Unfortunately, the spectral scan of the first lamp we installed did not show energy emissions in the UVC region of the spectrum.
To insure accuracy of tests, I will re-run the spectral scan on this lamp, and the others as soon as I have a chance.
Only my concern the order charge 15 dollars for oversize and the shipping cost 13.
The order is ok. Thanks.
Very glad that you were responsive & items were swiftly shipped.
It was easy to find the particular bulb that I was looking for, because I already had the make and item no.
Overall quite good. Item filtering was good, but format could have been better. Also would have liked to seen a more robust "customers also considered" section once I clicked an item... but this is a minor thing.
Great! I found the bulb that i needed! Many thanks
Best price and quick delivery in well packed cartons.
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Easy to find items and order - thanks.
These globes did not fit and I have to return them.
Easy in easy out
Item exactly as described. Fast Shipping. Great price. Highly recommended!
Little dimension info under each product
Quick and easy, fast shipping
You had exactly what I was looking for! And it looks great. Thank you so much.
Thanks super easy just what i needed!
Easy ordering. Very good value but they were the wrong size for our fixtures. Please let me know how I can return the merchandise. Thank you.
Chat worked very well. Person actually helped.
Really great customer service. Those who take orders over the phone went to great lengths to search the inventory for the product I wanted and, despite it being out of stock in what I'll assume to be their main facility, the lady on the phone didn't just drop it there as, in my experience, most customer service reps would have.
Instead, she searched the inventory of their other facilities and found just enough of the product I wanted to fulfill my order. I received the order today in good, well, order.
I was so impressed with that level of customer service, especially during these trying times, that I asked for and received the voicemail of her supervisor as he was out to lunch when I called. She gladly gave it to me and left a message bearing a glowing commendation of her tenacity in serving my, a customer.
Afterward and in the time between the order and delivery I received several e-mails informing me of the progress of having the product sent from the distant facility to theirs and about the delivery. The product arrived at my home exactly as I was told it would.
The last e-mail I received was the one to which I'm today responding. It's was a request for a verification that the product was received on-time and in good order (it certainly was). It was also a request for my feedback on the quality of service I received from this company.
I'm delighted to say to any reader of this post that I've been delighted with the customer service from this company. Please don't hesitate to work with the.
Best,
David W. Walters, Ph.D.
Very quick ship and what I needed!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members