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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Tired of being told that I will see a rate, a price, a reduction, whatever and it turns out that I have to talk to someone. Guess I'm window shopping and don't want to be pressured
Application was easy and straight forward.Found advertisement on Facebook.Relaxing
I think they should be able to send the quote of what your able to qualify for without calling.
So far so good but I haven't gotten. A response yet…ask me later
Easy to start process but was inundated with an irritating massive amount of immediate calls.
Did not get the payment information on here with out talking to lenders.
I don't know yet, if get approved for my loan then I will let you know.
Phone calls coming in. I wanted rates and such like the email said. Don't want to talk to anyone yet
The application was very easy and most of everything prefilled, it didn't even take one minute to complete it.
So far it's been very simple to use.
I wanted to compy more companies, but this process was at least quick to get one company
I put info online to get info back online.not setup a call. I'll never answer
Thought you guys lend on my own property that i do not owe
Not great I feel like im going around in circles getting no information!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

