Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm trying to go to the website not have a call. I'm not sure if there is one but that's what my intentions were
Advertise as the lender but only sells off your info. Bait and switch companies are back.
Quick and informative. Offers specific questions I had and gives a real insight into some possibilities to explore getting out of debt
You said my info was safe. Now I'm getting callers? I was not looking for callers. I just wanted the info you promised.
It's always so easy check if you qualify than you get all these phone call for this lender and that lender, l appreciate a email let me decide if I want to reach out to what lender
Good but it's late so call on Tuesday please. Hoping the rates are low
How do you expect me to rate you when all I've done is give you my personal information?
This is miss leading, I just wanted to get an idea of a heloc loan, not adding my info on the web to get unlimited spam calls
No 👎 offers when I own my home free and clear no house payments.
Didn't get any good news about borrowing a little money and giving the deed too my house as collateral as it says in the listing that I had found online so I put my info in to get nothing...
It's okay as long as they call me when I need them to call me not now it's 2:00 a.m. where I'm at
I did all work, seen your ad,
Thought give it try won't hurt
Trying to get money out of
House, it's payed for, just trying to get cash out to pay
Of bills
I really don't know yet iam just seeing not really ready to do this but just seeing what I would get I do need a lot if work on my house but iam on a fix income just checking thank you
Right now nothing much well so far nothing has been offered and everything is neutral
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

