Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fair. Don't know yet. I would rather be contacted by lenders by email to see what I have to do next.
Good so far but this is my first time using so I'm not sure how to read it yet
I'm a 62-year-old disabled widower, so I'm not expecting much from this as I have other resources.
Great hopefully I can get the money I need rn for my family
Easy. But I have questions that I will need answers to.
Very helpful and easy to understand. It was comfortable
Was very good. The site information was clearly understood of how to input the necessary information.
I would like to know how much is. The payment on getting the HOme equity loan.
I think you should let people know how they are going to pay back the cash taken out... like what rates are given and how the whole thing works...
So far So good,I'm still working this though I'll see if this is any good for me,I consider myself a low income senior, my x-wife after 35 years of marriage decided to leave me and walk away with 1/2 of my pension witch really sucks
Not sure yet and don't like all the calls from lenders and not any info to know if I should waste the time answering.
I don't want a bunch of phone calls. I just want rates.
Anticipation exceeds expectation since finding a lender can greatly improve my living expenses. In order to correct my present financial situation areas of long standing debts can be absolved or eliminated in a timely manner.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

