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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Fast response to all my questions I asked, and I my be able to kep my current rate!
Quick and easy, informative and felt as though they understood.
Very communication on both parts. However, phone started blowing up. Now I have to block everyone.
Don't want to give out telephone number. Only like email communications.
I want to save my fathers house. He died last week and there is a reverse mortgage
Great and easy access for use. I heard a great deal about them
Great service great service great service great service
Very easy to apply on line! Was quick to apply and did not ask for my social security number at this time!
I very much like the quick and deficient questionnaire. I did want to examine the emails not be bombarded by phone calls immediately. I find the ladder very disconcerting.
You misrepresented yourself. You said see the rate you did not say we would receive a call. Until you asked for personal information everything was accurate
Not good not good not good how times do I have to type this in seriously
Only 2 lenders i own my home no mortgage, i have equity and only 2 lenders
Well im not too sure at this point i havent goten to start the loan process but in most ive done it a lot of this that and another just to find out your not approved...EVERYTHING ME AND MY HUSBAND OUN IS OAID FOR
I don't lenders to call me. I want to see the rates!
I just want to get a quote! I always get bumped to another program.
Easy so far …I'm waiting to be contacted …it appears to be a simple process so I guess I'll find out shortly.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

