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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Fast response to all my questions I asked, and I my be able to kep my current rate!

Date of experience: May 15, 2024
Pennsylvania
1 review
0 helpful votes
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I'd like to see lender and rate and payment without calling them

Date of experience: May 15, 2024
Indiana
1 review
0 helpful votes
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Quick and easy, informative and felt as though they understood.

Date of experience: May 15, 2024
California
2 reviews
0 helpful votes
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Very communication on both parts. However, phone started blowing up. Now I have to block everyone.

Date of experience: May 15, 2024
North Carolina
1 review
0 helpful votes
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So far so good, worried to good to be true and we need this hope it isn't a scam

Date of experience: May 15, 2024
Florida
1 review
0 helpful votes
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Don't want to give out telephone number. Only like email communications.

Date of experience: May 15, 2024
New Jersey
1 review
0 helpful votes
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I want to save my fathers house. He died last week and there is a reverse mortgage

Date of experience: May 15, 2024
Virginia
1 review
0 helpful votes
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Great and easy access for use
May 25, 2024

Great and easy access for use. I heard a great deal about them

Date of experience: May 15, 2024
Florida
2 reviews
0 helpful votes
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Great service great service great service great service

Date of experience: May 15, 2024

Easy to use
December 6, 2023
Previous review

Easy to use

Date of experience: December 5, 2023
Nevada
1 review
0 helpful votes
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Very easy to apply on line!
May 25, 2024

Very easy to apply on line! Was quick to apply and did not ask for my social security number at this time!

Date of experience: May 15, 2024
North Carolina
1 review
0 helpful votes
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I very much like the quick and deficient questionnaire. I did want to examine the emails not be bombarded by phone calls immediately. I find the ladder very disconcerting.

Date of experience: May 15, 2024

You misrepresented yourself
March 8, 2024
Previous review

You misrepresented yourself. You said see the rate you did not say we would receive a call. Until you asked for personal information everything was accurate

Date of experience: February 27, 2024
Florida
1 review
0 helpful votes
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Not good not good not good how times do I have to...
May 25, 2024
Updated review

Not good not good not good how times do I have to type this in seriously

Date of experience: May 15, 2024

Only 2 lenders i own my home no mortgage, i have equity...
October 24, 2023
Previous review

Only 2 lenders i own my home no mortgage, i have equity and only 2 lenders

Date of experience: September 23, 2023
Georgia
1 review
0 helpful votes
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Easy to understand and only took a few minutes to complete.

Date of experience: May 15, 2024
Georgia
1 review
0 helpful votes
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Didn't give me quotes, instead I'll be inconvenienced with phone calls.

Date of experience: May 15, 2024
Arkansas
1 review
0 helpful votes
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Well im not too sure at this point i havent goten to start the loan process but in most ive done it a lot of this that and another just to find out your not approved...EVERYTHING ME AND MY HUSBAND OUN IS OAID FOR

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
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Easy and quick process
Let's see how they handle next steps

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
Follow Larimen B.
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Fast easy process without credit check which impacts credit score.

Date of experience: May 15, 2024
Florida
1 review
0 helpful votes
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I don't lenders to call me
May 25, 2024

I don't lenders to call me. I want to see the rates!

Date of experience: May 15, 2024
Georgia
3 reviews
0 helpful votes
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I just want to get a quote!
May 25, 2024

I just want to get a quote! I always get bumped to another program.

Date of experience: May 15, 2024
Georgia
1 review
0 helpful votes
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Easy so far …I'm waiting to be contacted …it appears to be a simple process so I guess I'll find out shortly.

Date of experience: May 15, 2024