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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Your ad promised to immediately give loan information. Instead, after I entered the requested information. I got a message saying that a "representative would contact me. Be advised that I'm no longer interested in your offer.
Great so far thank you...this is my first time really don't know what to say.
After submitting all my contact info I expected to see rates
So far easy and quick,nothing else to say. Thank you., please let me know
Good except for my phone number was not allowed. Had to use my husband's phone number.
I just want to be sent info, to review & compare with info received from other potential lenders. I don't want an avalanche of sales calls from aggressive salesmen. I'll respond if interested in your loan prov
Always the wrong lender's the wrong site being referred toi
You say you will find the quick and easy request, not all
Just wanted a quick quote. Now I'll have people calling me for months or years
Easy questions, to answer, haven't been denied so far but credit is not so good so hopefully I can get help
It was Quick and easy to navigate through the prompts as well as the questions.
It was fast. Not a long wait period so far. And hoping for a good outcome and get my loan. I wasn't crazy about going thur the bank. So I hope we become partners today that you can help me. Thank you
So far, good. Not sure what the endgame will be since most of these sites start of ok then they sell you info and you're bombarded by lender at agents… We shall see…
Not sure if I'm qualified. However the process was quick and easy
Understandable and efficient. Also had less hype and inquiries were limited to those tat would provide relevant information for a lender.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

