Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Merry B.
Unfollow Merry B.
Share Review
Report Review

Good so far
July 3, 2024

Good so far. Hoping the rest goes okay for me. I have seen ads for Illinois help where you dont have a separate payment and you keep the same interest rate.

Date of experience: June 23, 2024
New Jersey
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

Quick and easy to use, didn't have any issues using the website.

Date of experience: June 23, 2024
Alabama
1 review
0 helpful votes
Follow April M.
Unfollow April M.
Share Review
Report Review

Give me the names of people lenders…. I don't just want random people calling me I would like the option to reach out.

Date of experience: June 23, 2024
Texas
1 review
0 helpful votes
Follow Shawn I.
Unfollow Shawn I.
Share Review
Report Review

I don't want phone calls just rates this is bull$#*! don't want harassed just info

Date of experience: June 23, 2024
Florida
2 reviews
0 helpful votes
Follow Brian X.
Unfollow Brian X.
Share Review
Report Review

Swamped with calls in less than 1 minutes. BS. Not happy!

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
Follow Kirby V.
Unfollow Kirby V.
Share Review
Report Review

Easy app so far
July 3, 2024

Easy app so far. Looking forward ito it continuing. Hopefully I'll get the right type of loan I need.

Date of experience: June 23, 2024
Washington
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

The fact that you are unable to show me lenders at this time is disappointing. I just wanted to know what rates and terms are available at this time.

Date of experience: June 23, 2024

Well organized process with easy to answer questions
June 21, 2024
Previous review

Well organized process with easy to answer questions. Am looking forward to continuing the process to determine if it makes sense to refinance or take cash out at this time.

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
Follow Sandy O.
Unfollow Sandy O.
Share Review
Report Review

Great, so far
July 3, 2024

Great, so far. Super easy. User friendly, very quick!

Date of experience: June 23, 2024
Ohio
1 review
0 helpful votes
Follow Bobbi Y.
Unfollow Bobbi Y.
Share Review
Report Review

Won't take my correct address on the form despite me fixing it multiple times.

Date of experience: June 23, 2024
Texas
1 review
0 helpful votes
Follow Starla G.
Unfollow Starla G.
Share Review
Report Review

Fast results decided to see what they could do for me. I am looking to buy another home.

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
Follow Marie D.
Unfollow Marie D.
Share Review
Report Review

Not sure
July 3, 2024

Not sure. Waiting on a response. I am waiting for a response and I still need 50!characters

Date of experience: June 23, 2024
Michigan
1 review
0 helpful votes
Follow Nefertari C.
Unfollow Nefertari C.
Share Review
Report Review

Quick respond time calls start before the lender search was complete

Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
Follow Edwin V.
Unfollow Edwin V.
Share Review
Report Review

Too good to be true long time looking for someone to help me, maybe my luck has changed

Date of experience: June 23, 2024
Kentucky
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Great, it was so fast my house phone started ringing so fast it was quick

Date of experience: June 23, 2024
Illinois
1 review
0 helpful votes
Follow William O.
Unfollow William O.
Share Review
Report Review

I didn't know you were a broker, I've had correspondence with loan depot, I planned on calling on mondayk

Date of experience: June 23, 2024

I do have an explanation for my fair only credit score...
January 17, 2024
Previous review

I do have an explanation for my fair only credit score my wife passed away and there's a reason behind it other than that it's just a few credit cards

Date of experience: January 16, 2024
Indiana
1 review
0 helpful votes
Follow Bradley H.
Unfollow Bradley H.
Share Review
Report Review

Quick n too the point, hopping for something good will happen with it

Date of experience: June 23, 2024
Minnesota
1 review
0 helpful votes
Follow Naomi G.
Unfollow Naomi G.
Share Review
Report Review

Seems to be going ok.im hoping they will forgive my score and give me a chance I would never risk my home

Date of experience: June 23, 2024
Virginia
2 reviews
0 helpful votes
Follow Colleen X.
Unfollow Colleen X.
Share Review
Report Review

I was looking for the rates on my screen but now it seems I have to talk to a bunch of different companies. That's now what I got!

Date of experience: June 23, 2024
Wisconsin
1 review
0 helpful votes
Follow Jack Q.
Unfollow Jack Q.
Share Review
Report Review

Too many personal questions asked Too many personal questions askedToo many personal questions askedToo many personal questions asked

Date of experience: June 23, 2024
California
1 review
0 helpful votes
Follow Debra E.
Unfollow Debra E.
Share Review
Report Review

They are very quick with their response time and quick with legitimate leads! Thank you so much!
I

Date of experience: June 23, 2024