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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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A little much but helpful and hopefully useful
I want to transform our side porch into a study/guest room
Still a little too good to be true... But I'm eager to see if it is
Questions ask to the point appreciated this is Important to me
Great Service it took maybe two minutes to finish my work to find out if I can get the said equity
Easy to do. I'm hoping u can help me so far it was easy now I just need to get out of my mom house need new start
User friendly & the auto fill ins was great. The ad also gave great reviews. The amount I can borrow from my equity is awesome.
Concerned because I have a tax lien on the property & will have 2give the money 2the IRS.
So far the ease to apply has been simple: I'm
Impressed with all the options you have to offer.
Very simple process. Looking for a consolidation loan or a equity line of credit..
Easy and quick and need some help paying off credit card debt.
Easy and quick and need some help paying off credit card debt as while working for retirement.
Forces you to give personal information and then doesn't even give you info. 😒
This survey is premature. I only filled out name & address but haven't received any info or received said call yet by
I haven't spoken to anyone no details to go by yet. This experience survey is too premature to know anything.
I just wanted some basic rates and not a phone call. You have some misleading advertising when I get multiple phone calls within 5 minutes.!
False advertising...I only want to find potential offers and not receive emails, texts or phone calls. I will not answer phone calls from all over the country.
Fast and easy to follow.seemed as though this type of loan would work best for me.
Can't you shorten the survey question but it does get repetition
This day and age, I shouldn't have to talk to someone. AI should generate a response
No rates shown. Mandatory calls from lenders in order to see rates. Why offer a rate view if that's not what is actually happening?
You don't give a person time to look at anything before you start calling...
Excellent and looking forward to hearing more from your company. Your company has good ratings. Thus, the reason why I am excited.
Not much to say, first time using. Can give a true rating after finding out how I'm treated after a response back.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

