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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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No spam was promised and two calls within 10 seconds of trying to see the "4.75% refinance" which from the first glance doesn't exist.
I just want to see the rate. I am not interested in taking to all these lensers. No one has that kind of time. Your app is not helpful.
I don't want to do paperwork and I only do it the old way nuts and I got hurt confused and can't drive the sp. Fn̈,not
Good butl last time I buy one card it took long30 years of one reason fivsfffm
Excellent very helpful and courteous. Willing to work with me
I haven't got ever far yet. Just got to this point. So I don't know
No name given to who will call I do not want a bunch of people calling me only need one this is not good at all I do not want my name and email out there for multiple people to be contacting me period so no need to contact me at all thank you
Nothing but tons of phone calls. They don't help you, they just pass you on to many other companies
During searching for assistance with my pronble I ran across this company on Facebook so I filled out the short application
I was expecting a visual breakdown on equality chart showing available amount of equity in numbers.
So far so good. My husband was not good with money, he bled our 401 dry. Now I'm left to pickup the pieces.
I rather get information prior to talking with someone on the phone
Does not provide rates even after making me enter all of my information
Need results! In order.
To balance out my wife and I financial situation due to her being ill..
Too many questions with no answers; just phone calls! Very deceptive
Haven't decided yet who should I pick as of yet any suggestions I can pick
It appears as if you won't be helping me. A long line of disappointing lenders. I just need someone to take a chance with me. Don't bother calling, I already know you won't help. I've been through this routine so many times, I know the signs. Thank you for your time.
It's ok I guess just curious never tried to get money on my place
Haven't seen any kind of experience yet not to talk about just curious about all this
Why can't I see rates without leaving a phone number, I don't want to talk to people workout seeing the offers first
Help me whatever I needed to so when I needed information it gave me all when I needed so I think this is a really good ad to be on Facebook
Quick and easy and efficient thank you for the fast response
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

