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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Real language for real people
Easy and simple clearly explained respectfully drafted with the clients needs in sight
Don't get where to go from here how to apply I would like some input
It was quick and easy.and I need a loan asap! Without the hassle
Will see how everything works out from here on out we will see and if it works out the way it's soposto, then me and my family and friends we'll take into consideration and go from here thank you.
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Simplicity at its finest I like that they don't ask you for your social security number
It's been satisfying easy to use friendly site good communication and trustworthy
Easy so far. I haven't received any idea of interest rate. I also have some questions.
Don't want 100 phone calls. It would be just out a waist of my time and theirs
I wanted to view rates. Not provide my phone number and get call
I hate dealing with third parties companies, now you have to send my info to x amount of companies to cal me
It's nice to see someone care I need 4,000 for taxes and I really need your help you guys see my quality people
Okay so far but not thrilled about giving out phone number. Give people the info they want and leave it up to them to call you.
So far so good. I hope I'll be able to get a loan today i really hope this will work for me.
It was a good why use 50 characters I don't understand $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$&&&&&&&&
Rep exhibited excellent customer service skills and much professionalism during our conversation. Was patient, empathetic, and easy to talk to. He took the time to carefully answer my questions and did not "rush" me as we talked. I really appreciated Matthew's manner and easy conversational style.
People calling before I finish soon as I listed my phone number
Wasn't able to produce rates at the time of request. I don't know why. Couldn't browse rates.
Great so far hope for the best you been good looking for it to keep up
I put my address in and it changed it to Nebraska from New Mexico what's up with this
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

