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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Just waiting to see how things go right now. It has been a huge burden.
Great experience so far. I would like to continue with this process.
Just show me rates, I enter all this info just to get links I need to click for other places.
Okay haven't got enough information to give you additional feedback
Ok hoping this is the opportunity for a lower rate. All refine rates are over 6%.
I love you didn't ask for my credit card or SSN and kept everything straight to the point. I didn't waste my time.
It gave me one company without any rates. Now my phone is blowing up. Do not accomplish what I chose to accomplish which was to get simple estimates online
Heard so much about the experience applying with this company, very quick and easy, didn't take a long time process and unnecessary work you had to do
It is good not bad dnt like all the phone calls that occur once u hit the search
I didn't realize that my giving you any information you were going to start ringing my phone off the hook. Will not make this mistake again!
Easy to follow from. I had hear of this company before and I am looking for a home equity investment or reverse mortgage.
To soon to tell anything about my experience so far. Come back
Didn't give any offer in the end as promised. Instead, just passed my number to tele callers
This is cheap click bait and you wouldn't provide rates even after taking my personal information, $#*!s!
Really great hope we get something thank you for listening to me have a great day thank you 🙏
Application was easy.The questions were easy.No pressure.
Bait and switch. You offered me 0 lender quotes and passed me to a phone call system.
Easy to follow web mapping to request information on lenders
Overall experience good overall experience overall experience
You promised to give me estimated rates after answering a few questions, and instead you took my email and phone number and immediately tried to call me. Not what was advertised
Very quick and easy we will see how it ends up they already called my phone
Jumping through hoops only to be redirected to another site
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

