Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to read and key in my information. Not sure yet if this is okay. Hopefully it will be okay
Fast turn over n sounds good n could get me what I need maybe 150 k to redo my property not pay off some old bill's!
Fine just need to know if I'm approved just seems like I'm going in circles it's asking the same questions over and over again
It was good, but it didn't tell me anything it just said a representative will call me
Seems fine so far but I'm not sure how it will go. I hope this won't lower my credit score. Thank you
It was easy to answer the questions but dont know anything yet
I don't want to touch my existing mortgage with my 2.4 interest mortgage and I don't want 40 calls from every TOM $#*! and harry.
Nothing yet. I just entered my info so there is no way I can give you a feedback when I haven't gotten a service from you guys yet.
Quick response time from agents via phone calls immediately
Quick and very easily done. Now all I have to do is make the call.
Good experience, very fast and simple to choose from it maybe a very good option for me.
I have a good experience so far, it was quick and easy. Good standard.
Fast and painless,will see how end product turns out. This sounds more reasonable that a high interest refi.
Very short time for info. Checking all lenders with offers for rates.
Easy process to do
You do it, I am sick abed
Plus its interesting that your suggestion of the line of credit is near the value of the property
I didn't answer these questions so someone can call, you said fill this out to get information. Very misleading, I would not do any business with Anyone calling me from this. I wouldn't trust when I'm knowingly mislead from the start.
Just starting, of course it will be zero stars if I start getting random phone calls. I did not ask for that.
So far So good 👍 waiting for an answer to see how great this company is
No information on anything. Basically an excuse for a sales call
Very streamlined user friendly easy to follow and to the point
Very efficient and simple directions to follow would recommend
Good so far but you need to text me on my phone can't take phone calls till 4pm
Very good i been going online to check many loans to see what better
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

