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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Just interested in my options I have been burn before to have patience isn't my great thing.
I wanted to see a rate not have to call and chat on the phone. Is it@ 6.50or 6.75? Can you please just give me a number?
Do know as yet will get back to as soon as possible as I received something
No answers to questions I have about process and end results.
Good service makes sense to refinance to lower my payments.
So far so good. Everything has gone smoothly. Fingers crossed they can help me
Put in all info to not get a rate. Just there to take your info.
Not much done so far. Just filled in a few things. I hope it's worth my time.
I have got nothing done yet. So stupid questions. Timing is off
I thought when I entered the info I would get rates to shop and I didn't. I got phone numbers. What value is this to me?
No experience yet. I have not received a call as of yet.
In the future i can yell you better
Just another data gathering site. I'll just call an actual lender, thanks for nothing.
A million phone calls as soon as you submit. Way too much hassle
All these sites suck. Now I'll have a million calls which I won't answer
I have over 3 timesbthe equity in my home that ai am requesting and the only offers I receive is a cash out tefinance. I teceived a solicitation from Lendgo about a HELOC which is the only teason I applied. I currently have a 4.3% mortgage with a 50k balance. I am not interested in refinancing at a higher rate. Bait and switch is illegal isnit not?
It's easy fast and profitable...Didn't mind doing this at all...
Lenders won't stop blowing up my phone. I thought this wasn't going to be spam. I was just wanting an online estimate not to be spammed for the next 2 weeks.
Looking for an immediate answer without having to go to 5-1 different lenders. Advertising is a bit misleading.
Quick, easy, and direct. The customer service is top tier. Keep up the great work
Literally received 10 calls as I put in my phone number. I guess I should have known that i was going to be spammed as soon as I filled out the form. My phone hasn't stopped ringing.
Was hoping to see rates, not get a flurry of phone calls from people trying to sell me on a refinance.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

