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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Great people so nice and respectful...always answers fast and quick
Having to wait 45 minutes to speak to one of your agents...same recording over and over asking the same questions repeatly.
I was told that the loans for people well they understand some of the problems people have at some times and they need to borrow money sometimes
Good so far.quick on line to feel out.and wait see what happens
Delighted with the instant service!
Hope it continues through the process.
Relaxing, straight on information seeking! No zig zagging into what information straight hit!
I'm hoping they can help with finding a lender to work with me to get back on y feet
I love your service awesome work thanks for your support nice working with you guys
Quick! Easy! Convenient! The quickest, easiest, most convenient way to get the loan you want today!
Just checking to see what out their and cause sometimes it could be a scam
Not effective at all not effective at all not effective at all not effective at all not effective at all
Good and fast service. It was easy to supply the information that was required
No issues
I have some hospital medical debt, and 1 small credit card debt.
Other wise I feel good about my financial status
I gave you all my information and didn't get a single rate. Your website is very misleading.
I didn't think it would be that hard to find someone to get a loan on it
So far it is quick and easy so far. This message is is a pain. Ok
Easy and very informative. Thanks for the help! I will call in just a minute!
No body works with people trying to pay off credit cards, i am working with ACCS but moving to slowly
Okay but I hoped for a direct quote not a referral to another lender.
Just entered initial data, so I don't know how to rate the program yet.
I just wanted to see current rate range. I did not want someone to contact me.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

