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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Informative, with easy and useful information. Showed me some good loan options.
Waiting for response from lender. Positive response is important
Didn't get a loan, 😭 but it's okay 👍 I know better now won't try again
All of the following questions was answered and l could understand everything
We love your experience you have been such a great help continue up to get work
I would like to keep my rate... very low rate. Need to improve my home
Horrible website! First show what you're offering then ask for personal details.
Long wait for lenders response but I'm sure I'll get good results
Quick and easy to apply. Get you to the lenders in a timely manner
You just out there to take my information! No helpful conclusion whatsoever
Before I completed the application my phone was ringing with lenders
I didn't fill out a form online just to be told we can't show you rates right now a lender while contact you shortly. This is a bait and switch scheme
You always take personal information then say you can't display lender info
So far sounds good I heard about this program and desire to ask about some way to work out my situation
Asking questions I can answer is always a good thing. The house I'm buying is owned by my sister. So I'm not entirely sure if I need a mortgage or an assessment loan. The house has a higher tax value then the $50.00 she wants.
Smooth and easy to manage and fill out the proper information to submit for Financing a home
Said would show rates all that just to get my $#*!ing contacting $#*! you
As soon as i signed up my phone has literally had 20 calls within 1 minute. I will NEVER use this service again or recommend to anyone.
Simple questions it was easy, not looking to refinance, so I wanted to see what my options with other lenders out there might be
Very easy and quick on top of it very detailed and not complicated application
Fast easy to use the app and navigate my way threw the process I'm not completely finished with my proces done but I've been
Didn't know that this would trigger calls. I'm really not ready for calls
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

