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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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No said no spam, but I received three calls as soon as I entered my phone number.
Rocket Mortgage, was not on the same page
Misleading advertising
Lendgo is not lender, just lead generation company
Basic application, don't have any thing to go for. How can I give any credit, when I don't see anything have been done. Or am I getting a lone yet
Your first page is misleading customer, Remember, transparency is what make your business flourish.
Great so far, we'll see how it ends in the end. Most of G hese surveys are fake, so I thought I give it a shot.
Good so far. We will see soon as I get a offer. Not liking this having to type 50 words.
Really easy and quick I hope I can talk to some ones sooner than a week
Seems like an easy process so far. The website is requiring me to add 50 characters. I'm just starting the process so I don't currently have 50 characters to add.
So far, so good, easy application to complete. Easy questions to answer.
The many application questions were already filled in, which saved me time.
I just went through an automated system expecting an automated response not to be put on a spam phone call list
Too many phone calls- prefer emails. I cannot talk while Im working, and prefer privacy.
You represent your going to give a number of what I can get for a loan, never mention anything about phone calls etc. I believe you are misleading people!
Very informative for my search. Questions are easy to answer.
Nothing has happened yet, stay tuned. I am waiting to be paired with some lenders, Then I describe my experience.
The site is very good - so far. I am just checking loan information at the present time.
Good so far to see what is out there and how this works is this is real or a spam
Good so far hope everything works out and I get a loan as soon as possible
Quick to check; surprised a lender may have been found, waiting now.
You stole my information on the basis you were going to provide rates. You did not provide rates, but sold my information to mortgage brokers.
Just want an idea and my phone won't stop ringing already. Very annoying!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

