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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Haven't had a good or bad one yet. Just started. Hard to say if it's good or bad
I don't want phone calls. I thought you would provide rates.
Don't have any comments have gotten thing resolved yet
Did the whole process especting any type of quote but all that I get are phone numbers... waste of time
Not really looking to refinance.
I am in a modification loan, with a payment of
$904.65, Including Taxes & Insurance.
My rate is 5.25%
Very quick response, seems like they are on the job
Why the calls and texts so quickly? Would love some online info first
You sent me an email saying you could help then ask my email address? Doesn't appear to be too professional!
Easy to work through the process and hopefully review.
I need to be able to get written quotes and not spammed with phone calls. Phone calls is not an easy way to shop around. You gave me 4-5 options and now they are all going to call me independently.
I wanted estimated values and was misled into believing you would provide. Instead i provided all myinfo and was given multiple providers with no rates.
All that I received was a list of lenders. No rate info.
No help hang the phone up before you got to talk to anybody
Bad experience since I didn't get any information. Only companies were invited to hassle me via phone and email.
You give the wrong impression that one gets some useful information from you which is not the case.
Your site promised to show rates, and it did not do so - just set me up to get a bunch of calls from lenders who may or may not tell me rates.
I don't have enough info to make a accurate review at this time
I would like to be able to call who I want to speak to, not just anyone on a speed dial.
I do not want a bunch of calls. How do i contact someone directly?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members