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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I thought you gave out the rate without having to talk to anyone. I'm tired of all these ads that say you input your info and you'll get the answer you're looking for! Pie in the sky, except you get bombarded by phone calls, ect. People are tired of it and they won't even fill out the forms!
I received 3 phone calls before the website loaded with the vendor info. I'm at work. I can't take these calls.
Need to check with my husband before making any changes we are at a great rate now 2.75 no APR or any other costs involved. Thank You
Give the rate and payment information you state you will provide.
It has been very quick I hope it's legit and I'm going to b able to provide a home for my family soon
Didn't actually give me anything just signed up for a bunch of calls and emails
First time home buyer need personal help and may need agent to assist if needed.
I am tired of trying to get a rate from some one and they just recollect the data and sell it to bunch of companies that are going to start calling and sending e-mails without the information, after giving all the info to get some numbers.
I need to borrow the money for a very medical procedure please help me.
It is quick, but I always got disappointed because I ended not getting my refinance no matter what program comes along.
Very quick and easy access and response times. Thank you.
I do not think they will beat 2.25% without buy downs or points.
So wonderful I live it so much thank you for helping me out
I didn't realize this was a application to refinance my mortgage. I'm not interested in refinancing.
Send me a likely loan estimate so I can compare proposals.
I was just looking for information. I'm 61 and I'm a veteran I'm just checking on what they have out the, besides I'm looking for a place in another.it was there
If no lenders are available, why am I answering your questions?
I love it it's so easy to understand and explains everything
Ok not munch to say. Can't think of anything else to say
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

