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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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No rates attached. Very scam like to get your information without providing what you said
No information about the terms for lending so hard to have an opinion
Easy on the preliminaries. We will see how the rest of this goes.
I didn't ask for lenders to start contacting me. I was inquiring on rates. Why do you immediately send our info to lenders before we know if we are interested?
I don't appreciate the immediate calls from several lenders blowing up my phone. It is very irritating.
I DON'T KNOW YOU HAVEN'T GIVEN ME A RATE OR ANYTHING. MY HUSBAND IS DECEASED BUT WAS A WORLD WARII VET. I DON'T KNOW IF HE USED IT WITH HIS FIRST WIFE TO BY A HOME. I DON'T REMEMBER WHAT WE DID HERE. I JUST SIGNED PAPERS WHEN HE TOLD TO.
You just collected information without providing any rates... Misleading
No option for no phone, not everyone actually has a phone and it is not needed for this
I want to see the condos-townhomes and prices. I need to see if I like any and of in my price range-
It was quick and easy process ill recommend them if you are looking for a home.
It's going great sofar I can't give you a final example until I get thru the session
I searched refinance without closing costs. These lenders have closing costs
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

