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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Didn't even complete form and phone started to ring.
I'm just checking rates and don't want to be bugged a lot till I see the rates.
My experience of Service has been good. Questions were clear.
No quote, nothing, just getting a few lenders web links at the end.
I do not like receiving calls before I am finished with questions being asked of me.
I take a couple of the stars away for this.
Thank you.
I need a personal loan to increase the value of my house. You have been great.
Didn't want phone calls, just wanted to see rates.
I don't want several companies calling or texting me. I would like to decide and call them.
Not one. Cant buy home until credit score is higher. Bad area. Need to move ssap, disabled, asap,, hacked. 2 -negatives on my credit. Text me.
I put information in and hope to here back good news
I don't think it's necessary to give personal information when all I wanted to get was current interest rates.
Testing the waters for home loans checking my ratings
So far it has been good. However I am in an area with no cell phone towers and can not receive my call back so email communication is a must today and I am hoping to make a deal today.
Forcing potential borrowers to provide contact info prior to seeing real results is poor business practice. Don't set up potential borrowers with unsolicited email by forcing your site users to provide email and phone number! Also, the list of potential lenders should include at least an estimated, detailed breakdown of potential loan cost to include all closing costs along with proposed potential interest rate.
It was very fast and would Like to try this
Lender
Good except I don't need lenders calling me right now, I'm just getting some quotes.
Good and easy to use so far as i like how it was going tell now
Later on a response while visiting the offers and grant availability.
Put my information in and it did not give me rates or lenders. Says needs more time. Other lender sites will give instant feedback and results.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members