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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Never used this before, just saw this on the internet.
Got to figure it all out an see who knows what the hell this is about I was doing a pch app an I got this HELP
All I can say is that I didn't thank this would ever happen
Yes they are hit me in so many different ways I'm getting my home and being successful at it I would like to give Ross first a compliment this is Stephanie Watts up
Great easy to understand and follow to the end of the application
Good and a great experience with who I talked to over the phone
They called me but say they want to call me back in 24 hrs
Well I guess it was easy I done it myself.
Except for right after I gave your company my credit score information
You said you could not obtain the information back yet
Well you better hope
You are on the Level
With my information your company requested for you app.
I don't want a phone call, just an email please. Just give me an idea if my relatively low mortgage balance qualifies. Thank you.
Provide a physical address along with pictures of house and land
Fast and effective response and results from Gabriel!
Just that I have been waiting for someone to call me back. Everyone have been very nice to me so far
Person is very nice answered my questions gave me options to consider
Actually so far it's been very easy to understand and I'm actually filling out the forms. Thank you
Very interesting everything is online now nobody's face to face that bothers me
In re to this process, it is just a start of answering questions re me. Am waiting for the list of Lenders.
Do not want to talk with anyone. Just want an estimated number of what refinancing rates are, the range 5 year, 10 year and 15 years.
Do want a call, just want to see the numbers.
I was expecting to see rates at the completion of giving my info. You say no spam emails; however before this page loaded I already had 2 phone calls and a text from one of your lenders…. All I wanted was to see the current rates and decided if I was interested in a cash out refi.
Good My cell phone. Was looking for a lending organization.
Wanted to see what I qualified for. Not to have 20 mortgage companies calling me day and night over the next 10 days
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members