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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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So far easy just hope we are not bombarded everyday even after making a decision.
Great, Doesn't. Take a whole lot of time, and it is so easy
Please send me information to do repairs on my house
I think it is very deceptive to offer rates, only to obtain my phone number and email to be harassed by lenders
Simply wanted a current refinance rate. Advertisement stated "find out in minutes". Where are your rates? Thanks
So sick of websites that don't provide answers promised! I can call any mortgage company on my own. What a waste of time!
I asked for rates per the language of the pages with links.
THESE ARE NOT RATES and this is totally bogus. Will advise anyone that asks or menitons refinancing to AVOID LENDGO!
REMOVE ALL OF MY INFORMATION I JUST PROVIDED AND DO NOT CONTACT ME!
Promises providing mortgage rates, instead provides LINKS to lenders without any "rate" information. Then for each link one has to go through another set of Q and A.
WASTE OF TIME!
Why would you have the lenders contact and spam me with phone calls - you should just provide the details. Nobody likes to get inundated with phonecalls.
Can anyone give me a rate at least 1 point lower then what I have now. I have 3.125 %
Seems like a scam to me just to get email and phone info from spam email and phone calls
Learning about financing and buying a home as well as being able to borrow money to do other things.
We are not given the rates and we are getting the calls.
Didn't get rates like it said, only got company names
Don't like giving out phone numbers Too many calls I never give correct numbers
I need a lender that will add any charges into my new loan. I don't have the money to pay a lender
So far so good; Sice a lot of private information is requested upfront, as a customer I would like a disclosure about the company and the service; what to expect - tens of phone calls from unknown companies, or I have to make the call, etc.
Hate not actually getting information without getting a bunch of phone calls.
I'm going to get some good things for my family tomorrow and Thank you guys. I'm just
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members