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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Simple, so far. Have not put forth any real personal info yet.
I've gotten nothing at this point... You've just asked me a bunch of questions, and didn't even tell me an approx rate...
I was provided to refinance mortgage companies quickly.
State I will have information but at the end after providing all the information needed, you want me to call lenders to get it
It's all lies. I was advertised 2.15% refi with no points and was told I would be given my rate. I give them my info and they don't give me a rate. Just companies to talk to. SCAM
I wish I could see the rates before people start calling asking intrusive questions
You don't even reference any rates... this was click bait
Still don't know interest rates after inputting all information.
Refuse to show lenders until I get snared into a credit monitoring account I don't want or need
No actual payment shown, only fishing for sales bull$#*!
It appears as soon as my phone number was entered on the screen my phone started ringing and announced/displayed a telemarketer was calling
Tried to send you e-mail
Change phone to *******201
Do not want to use Rocket- period
They called & called & called -after we said NO
Persons had new real estate knowledge!
Quick and efficient. But, I prefer not having my phone ringing immediately.
This is a sales pitch, there's no info about the "government house payment reduction program" as implied by the original site linking to this questionnaire.
This experience has been very limited in scope And pleased.
Penny Mac took over for Freddie Mac which turned out to be an unscrupulous company! They would not honor the bi-weekly payments but would hold them in-suspension! I would never do business with them!
I have already gotten a call from a lender without getting any information on rates. Not happy.
Refers to agency's with high processing fees and other hidden fees.
You didn't provide rates. You sent me to lenders with my phone number and didn't say that was what you were going to do. Deceptive practice. I won't use any of your providers
Not ready yet to refi, just want to know how much the property is worth. I want to down size, as well as move to a much smaller property.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members