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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Received a call before I could finish with the online questionaire... that was fast. Person calling was very courteous, promised to cal me back within 1-1/2 hours.
You advertise a literally impossible rate for Google search and then I got no rate the way it was worked... you send me to companies and there's not even a rate beside them like most companies at least do or your Google ad says. I have to click back and forth to ea individually its longer than most companies
I am now going to be bombarded with mortgage companies because of this clickbait terrible service.
This doesn't provide any specifics on loan rates, etc. Just a list of lenders who will assumedly start calling to offer loans. Not useful. I want to review and deal with this on my own time & schedule, not "whenever some lender calls me".
A pet peeve of mine is when a website asks for your info, implying they will display results. Instead you immediately start receiving phone calls and I will now be called probably up to 10 times a day for next several months.
After filling out all the information, no rates were provided. Just telephone numbers of lenders to call individually. Absolutely worthless and a waste of time.
I want to see today's rates! Not interested in giving out my personal information unless the rates are acceptable!
I wanted to know rates. This is just a lead generator.
Should be able to get suggestions for lenders with email only no calls
This is amazing to hopefully have a home of my own
Very easy and less time than I thought it would take to complete.
It's fine but being required to fill out this survey is really annoying me.
Ad said nothing about selling all my personal info to them before getting a 'quick quote'
To what you had to offer you made it sound good about what the government has to say
I'm a single person on Social Sec. Not sure about this.
As usual spam to take our email & cell number to sell products
I an ambiguous over the emailing, that can never use password
Everything is pretty easy just answer the questions fill out your paperwork hit the button see what happens
I am current at work out of state. Please use email address for communications.
Regards,
Jim eddy
Easy fun and gave me good options lovely homes to see
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

