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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Dont like having to give my phone number out. Should be asked if I want phone calls
I found this to be a fast and straightforward process.
We were promised rate quotes around 2.65%. No rate quotes provided.
Considering I just started I've no experience with anyone don't want to be slammed with calls.
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You did not give me rates or rate estimates. You gave me a list of companies that I already knew about
Only Rocket Mortgage as the best lender for central ny? Really
I have no down payment but am very interested my late husband was at Navy veteran
I wanted to have a list of creditors and information just for me to review. I have already had one phone call I declined.
Your ad indicated I'd get estimates through the site, not a bunch of phone calls I didn't ask for.
Great information that I certainly was not aware of and I am at 2.99% on my current loan so only if my percentage rate either drops some or stays same would I consider this.
You state that you will show what a payment at the lower rate would be! You did not do that you JUST give names of companies only.
I haven't completed this form when I was receiving phone calls.
At least I'd like to check what you are presenting here before making any decisions!
I got a call before I even finished questions. I don't like that
To much information given before I could see match
Very pleased with the response that I'm very pleased with the response that you gave me so quickly and I'm looking forward to working with someone of this caliber thank you
I would rather communicate by email, not all the annoying phone calls!
I am busy didn't want phone calls only wanted lower percentage offers.
Inundated with calls before I even finished your info. I was just trying to get current rates, not have to complete alot of info with the callers or your site
So far been good. But I have yawls website before and they have let me down
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members